When me(Admin) and other members try to changes her names, birthday and some other things and then press save, it says: Sorry, you cannot subscribe to this forum. Please contact the administrator.

Someone can tell me what's the problem here actually and how i can fix it?

Hello,

So, you're the founder and when you try to change the info of one of your members, you get this message ?

Yeah im founder. Now not from admin panel. But from that em... profile thing.. what can changes all members.

I mean that place: https://help.forumotion.com/profile?mode=editprofile

Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!

You mean, when you click for administrate his profile at the foot of this page ?

Can you please provide a screenshot of the error page you get

Yes.

I've just checked, I can administrate other people profile with this link when I'm logged as admin

That's really strange that you can't and the error message isn't appropriate at all.

It appears when you click on "Profile" ?

Its always been like that somehow. The username change has always been done via the Admin Panel since the time i joined FM.

When I click on the "profile" and changes there like my birhtday dates... but there this day/month/year and press save then it says that.

You mean profile of other members when you click it?

OK first, I didn't know that you were talking about changing your own infos, I thought that you wanted to change other members info, like I said before.

Then, I was able to change your info directly on the forum without getting the error message.

Check your profile, you'll see that the birthday date has changed.

I see it. When i go to admin panel i can changes it too.

Yeah i see that my birthday is changed.

Ok great

So as I was simply logged in as founder, with your account, you're supposed to be able to do the same.

I didn't changed it through the Admin Panel but directly through your profile page on the forum.

Now i can chanage it too. Yay!

Great news !

Thank you

Topic Solved & Locked