Member locked out Hitskin_logo Hitskin.com

This is a Hitskin.com skin preview
Install the skinReturn to the skin page

The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.
3 posters

    Member locked out

    avatar
    Denise P.
    New Member


    Posts : 2
    Reputation : 0
    Language : English

    Solved Member locked out

    Post by Denise P. December 26th 2012, 5:23 pm

    I posted about this before and somehow the problem resolved. Here is a recap since it is happening again and only to this specific member.

    I have read through the archives about this and none of the various threads have helped me get my member back in.

    No settings have been changed on the Forum recently, she did not make any changes to her account until her password was changed by me earlier today.


    I have a long standing member of the forum who, when trying to login, gets the following message:

    Our system has detected suspicious activity related to your account or your computer. Please complete the form below to regularize the situation and return to the forum.

    She has tried to complete the form and none of her attempts have been successful. She is able to log onto a different forumotion forum with no issues. I was able to log in with no issues from my computer, using her name and password.

    User name: Choices
    Forum HPLF WX Forum (hplf.forumotion.com
    )

    I am assuming the answer will still be the same?


    Please send a PM to Leeloo with the following details:

    Forum Link:
    Blocked username:



    Explain the situation to her.


    yes, duplicate post because I have to have 2 posts in order to send a PM
    Sanket
    Sanket
    ForumGuru


    Male Posts : 48766
    Reputation : 2830
    Language : English
    Location : Mumbai

    Solved Re: Member locked out

    Post by Sanket December 27th 2012, 1:58 pm

    So did you send Leeloo a PM?
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
    Reputation : 1832
    Language : French, English

    Solved Re: Member locked out

    Post by Shadow December 27th 2012, 3:16 pm

    PM sent and problem solved.
    Topic Solved & Locked