Externally purchased domain name to replace forumotion domain

I have looked through many topics on these forums, and have read the domain advice given by forumotion and cannot find what I am looking for, or the wording just isn't clear to me.

I have a domain name that I would like to use to replace the forumotion one (subdomain.forumotion.com)

I.E. I want mydomain.com

I have purchased the domain from Namecheap.com and have several others that I have in use using other website builders, normally I just change the A(address) records to the IP of the website builder and job done, my website shows in the address bar as mydomain.com

I cannot seem to do the same here however, I have tried changing the A records to subdomain.forumotion.com and this doesn't work, and I can't find anywhere where I can change the DNS settings, there is no IP address provided.

Is this possible to do or am I finding it impossible because that is what you have to pay for using credits?

At the moment mydomain.com points to subdomain.forumotion.com and this is not what I want, it makes my forum look very unprofessional.

Thank you in advance for your advice!

Hello,

Have you read this tutorial https://help.forumotion.com/t7021-redirect-an-extern-domain-name-that-you-own-to-your-board it gives you some advice on how to set up a domain on your forum that you've bought yourself outside forumotion.

Error: The supplied domain name is not well configured

That is the message I get when I followed the process in the link you gave me? I followed the directions to the letter so not sure why it hasn't worked?

Could it be to do with the fact that for some reason my subdomain has been given a .co.uk extension rather than a .com? obviously I made sure I entered .co.uk as the CNAME but it didn't work.....might try .com later to see if that works.

I will wait a few hours incase the changes are just taking their time to happen before making any other changes.

I don't think co.uk should matter. Configuring it, should not take time.

Any ideas as to why I get the error message then?

I have not tried setting it up really. But, many users face such a problem when they get a domain name from outside. Try getting help from your domain registrar.

Thank you guys for your help it is much appreciated. My website is now live with its new domain name........I entered the CNAME records following the link provided, and just had to wait before confirming the domain name on forumotion.

If your interested in taking a look, go to ModifiedCarForum.com