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    Forum Rejecting Valid Email

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    psyckosama
    Forumember


    Posts : 27
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    In progress Forum Rejecting Valid Email

    Post by psyckosama April 12th 2013, 7:17 pm

    My forum is rejecting the email domain @prismnet.com as being an invalid password. I know its valid because I've sent mail too and received mail from this address.

    This is a bit bothersome as my forum is a fan-forum for an RPG and that's the address of the game developer. I've tried changing it in the admin panel and it still rejects it.

    Please fix this ASAP.

    http://cavemaster.forumotion.com


    Last edited by psyckosama on April 13th 2013, 11:06 am; edited 2 times in total
    Jophy
    Jophy
    ForumGuru


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    In progress Re: Forum Rejecting Valid Email

    Post by Jophy April 12th 2013, 7:26 pm

    Hello,

    Are you pertaining to this issue?:
    https://help.forumotion.com/t106305-registration-email-error-sorry-but-this-e-mail-address-is-invalid

    Or you can't log in to your account?
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    psyckosama
    Forumember


    Posts : 27
    Reputation : 1

    In progress Re: Forum Rejecting Valid Email

    Post by psyckosama April 12th 2013, 7:31 pm


    Ah. Yes. That's exactly the issue. I mistakenly said password instead of email address. What I get for posting while simultaneously trying to troubleshoot myself.
    Jophy
    Jophy
    ForumGuru


    Male Posts : 17924
    Reputation : 836
    Language : English
    Location : Somewhere

    In progress Re: Forum Rejecting Valid Email

    Post by Jophy April 14th 2013, 10:17 am

    Alright we'll update you on that thread. Wink

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