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    How to Moderate User

    Ariana Grande
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    • Post n°1

    Solved How to Moderate User

    Post by Ariana Grande Fri Jun 07, 2013 1:49 pm

    Hi, I have tried to moderate a user by putting them in the moderator group. Yet they still don't have moderation powers, claiming that they can't see the moderation tools at the bottom of a post, help?


    Last edited by Ariana Grande on Sun Jun 09, 2013 12:02 am; edited 1 time in total
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    SLGray
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    • Post n°2

    Solved Re: How to Moderate User

    Post by SLGray Fri Jun 07, 2013 1:54 pm

    Did you add the member to the group in the administration panel?



    How to Moderate User Slgray10

    When your topic has been solved, ensure you mark the topic solved.
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    Ariana Grande
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    • Post n°3

    Solved Re: How to Moderate User

    Post by Ariana Grande Fri Jun 07, 2013 1:59 pm

    Yes, I have. Everyone else in that group has powers, including me. But she claims that she doesn't.
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    SLGray
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    • Post n°4

    Solved Re: How to Moderate User

    Post by SLGray Fri Jun 07, 2013 2:02 pm

    Ask the member to take a screenshot of the area where the moderation tools should be.

    Also you could ask if you can log in with the member's account to check.



    How to Moderate User Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Ariana Grande
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    • Post n°5

    Solved Re: How to Moderate User

    Post by Ariana Grande Fri Jun 07, 2013 2:33 pm

    Here: http://prntscr.com/18rj2q

    She messaged me the screenshots. I am Faith. She is Lucky.
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    SLGray
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    • Post n°6

    Solved Re: How to Moderate User

    Post by SLGray Fri Jun 07, 2013 7:00 pm

    Have you tried using her account?



    How to Moderate User Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Ariana Grande
    Ariana Grande
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    • Post n°7

    Solved Re: How to Moderate User

    Post by Ariana Grande Fri Jun 07, 2013 11:27 pm

    Yes, I have. She didn't have the moderation tools - it was just as she'd said.
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    Stubbornoid
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    • Post n°8

    Solved Re: How to Moderate User

    Post by Stubbornoid Fri Jun 07, 2013 11:32 pm

    View the User profile -> Administrate User profile -> Permission Tab , then set the permission you want to moderate by him/her.
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    Sanket
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    • Post n°9

    Solved Re: How to Moderate User

    Post by Sanket Fri Jun 07, 2013 11:47 pm

    Stubbornoid wrote:View the User profile -> Administrate User profile -> Permission Tab , then set the permission you want to moderate by him/her.
    That will help for sure.
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    Ariana Grande
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    • Post n°10

    Solved Re: How to Moderate User

    Post by Ariana Grande Sun Jun 09, 2013 12:00 am

    Thank you so much. This helped a bunch, I've learned some things along the way too!

    Topic Solved; Request to be Locked.
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    Sanket
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    • Post n°11

    Solved Re: How to Moderate User

    Post by Sanket Sun Jun 09, 2013 4:55 am

    Topic Solved & Locked
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