Usergroup doesn't show up on the forum legend.

Hi. I am an Administrator on a forum. We currently have three usergroups, Administrator, Moderator, and Master of RP's. Unfortunately, the latter group doesn't show up on the forum legend. I tried changing the skin, the founder tried changing the forum version, I checked "Color Group Members." We of the Administration team are about to rip our hair out trying to solve this problem.
Any help would be appreciated.

Is it a hidden group? Hidden groups don't appear in the legend.

If not, did you try re-synchronizing your forum?

Ultron's Vision wrote:Is it a hidden group? Hidden groups don't appear in the legend.

Nope, it's closed.

Ultron's Vision wrote:If not, did you try re-synchronizing your forum?

We tried that before. But I tried it again and it still didn't work.
I take it you can see why we're about to tear our hair out. xD

Could you provide a screenshot of your forum's homepage how it looks like for you, your forum URL and a screenshot of your current group settings? Thanks

Ultron's Vision wrote:Could you provide a screenshot of your forum's homepage how it looks like for you, your forum URL and a screenshot of your current group settings? Thanks

Alrighty.
Link; http://crisistermina.forumotion.com/

Here's the homepage;
https://2img.net/h/i496.photobucket.com/albums/rr321/sephirothfan_2008/Screen.png

And the settings for the group;
https://s496.photobucket.com/user/sephirothfan_2008/media/Screen1.png.html?sort=3&o=0

Thank you, SLGray. The issue has been resolved. Thanks to everyone that helped.