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    The Swedish Sting
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    Female Posts : 8
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    Language : English
    Location : Canada

    In progress Can't sign in

    Post by The Swedish Sting July 26th 2013, 5:55 pm

    The other day, (1 or 2 days ago) I noticed my site was more dead then usual. I tried to sign in, but I couldn't (as a founder of course.)

    I use Google Chrome (most of my users do).

    This ad screen comes up, and will not go away for a good 10 seconds.  

    Can't sign in  O9o6s3

    I click "Skip Ad". It redirects me to the website's homepage, but I'm not signed in Confused .

    I asked the other admin on my site to try and sign in, and he was fine. I asked a normal member and they were unable to. I tried internet Explorer but it takes 10 minutes to load a page.

    I use PunBB, any suggestions?

    (my website: www.hockeylife.canadian-forum.com , its a sports website.)
    avatar
    The Swedish Sting
    New Member


    Female Posts : 8
    Reputation : 1
    Language : English
    Location : Canada

    In progress Re: Can't sign in

    Post by The Swedish Sting July 26th 2013, 7:27 pm

    Please, anyone? Sad
    SLGray
    SLGray
    Administrator
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    Male Posts : 51553
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    Location : United States

    In progress Re: Can't sign in

    Post by SLGray July 26th 2013, 8:12 pm

       Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!

    When exactly does this page appear - when you press the log in button, when you press the log in button after entering your username & password, etc.?



    Can't sign in  Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    avatar
    The Swedish Sting
    New Member


    Female Posts : 8
    Reputation : 1
    Language : English
    Location : Canada

    In progress Re: Can't sign in

    Post by The Swedish Sting July 26th 2013, 9:09 pm

    Sorry, I am just very worried. Right after I click the "log in" button.

    NEW: I made a video to make it clearer. 

    The reason its under "ryanPIEMASTER" or "ryan106pie" or whatever is because it belongs to my little brother. I didn't want to create a new youtube account, and it left his open.
    avatar
    The Swedish Sting
    New Member


    Female Posts : 8
    Reputation : 1
    Language : English
    Location : Canada

    In progress Re: Can't sign in

    Post by The Swedish Sting July 28th 2013, 3:15 am

    Guys please... I'm not able to get in my account anymore, and I am the founder. I am in dire need Sad
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51553
    Reputation : 3519
    Language : English
    Location : United States

    In progress Re: Can't sign in

    Post by SLGray July 28th 2013, 4:17 am

    See if you can directly access your administration panel by using the Forum Utilities - https://www.forumotion.com/en/utils/ .



    Can't sign in  Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    avatar
    The Swedish Sting
    New Member


    Female Posts : 8
    Reputation : 1
    Language : English
    Location : Canada

    In progress Re: Can't sign in

    Post by The Swedish Sting July 31st 2013, 3:31 am

    SLGray wrote:See if you can directly access your administration panel by using the Forum Utilities - https://www.forumotion.com/en/utils/ .

     Thanks for trying, but that way doesn't work either. My other friend who runs a Forumotion site is having the same type of issues. Is any other member?