i want to delete my customized domain name

hi..
my forum is in : fssm.monally.com
my customized domain name is: www.matrixar.net
now i want to delete this domain (www.matrixar.com) but i cant find any way to remove it from my control panel :




as you can see, there are no way to remove this domain name (matrixar.net)
note: this domain name is a gift from forumotion

please, how to remove it and leave the original Forum address (fssm.monally.net)  ?

thank you in advance

3 days & no help !! where is the support team !!!

as long as you have ticked it to NO then your forum will no longer send your site to that address.  as i do not have my own Domain address can you tell me what is in the part under your screen shot ?
Configuration of an external domain name.
i think you just need to remove that info there and save also see what address is in this part of the forum.

• Forum Address >> your address should be your default address
  

APE wrote:as long as you have ticked it to NO then your forum will no longer send your site to that address.

bu my topics will indexed on fssm.monally.com & www.matrixar.net (this is so bad for SEO !!!)
 

APE wrote:as i do not have my own Domain address can you tell me what is in the part under your screen shot ?
Configuration of an external domain name.

Forum Address >> Forum Address >> Personalized domain name

APE wrote:
i think you just need to remove that info there and save also see what address is in this part of the forum.

• Forum Address >> your address should be your default address
  

but www.matrixar.com still a Personalized domain name for my forum.. i want to delete this shiiit !!

you can see this:

SLGray wrote:    Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!

 
ok 24 hours is done now.. so, can any one her help me ???!

Have you checked here:

Administration Panel > Misc. > Credits Management

SLGray wrote:Have you checked here:

Administration Panel > Misc. > Credits Management

yes... & this is the result :

hiiiiiiiiiiiiiiiiiihooo are u her ??????!!!

up !!!!

Best way to get this fixed is to ask GF to go in to your forum and remove it for you .. maybe the staff can ask GF to come and have a look at this thread.

Hello !

Nasserox wrote:
note: this domain name is a gift from forumotion

99% of your questions get their answer in Frequently Asked Questions

And 100% of what you need now is here

Gift from Forumotion, so look at Case 2.

Do not send your PM to Leeloo, but send it to Sanket instead.

Nasserox wrote:hi..
my forum is in : fssm.monally.com
my customized domain name is: www.matrixar.net
now i want to delete this domain (www.matrixar.com) but i cant find any way to remove it from my control panel :




as you can see, there are no way to remove this domain name (matrixar.net)
note: this domain name is a gift from forumotion

please, how to remove it and leave the original Forum address (fssm.monally.net)  ?

thank you in advance

hello,

the indicated domain name have been removed from your forum. you can acess the forum by it's original url at: http://fssm.monally.com/

regards