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5 posters

    People having problems registering?

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    PocketAces
    New Member


    Posts : 6
    Reputation : 1
    Language : English

    In progress People having problems registering?

    Post by PocketAces August 20th 2013, 11:42 pm

    I believe it's a problem with my forum and not the settings I chose...he's the first person I invited to register, and apparently both his username and email were already taken? Weird...
    Ange Tuteur
    Ange Tuteur
    Forumaster


    Male Posts : 13246
    Reputation : 3000
    Language : English & 日本語
    Location : Pennsylvania

    In progress Re: People having problems registering?

    Post by Ange Tuteur August 20th 2013, 11:46 pm

    Is it just his username, or email also? Forumotion filters out simple usernames as "spam" to prevent any spam accounts. Tell them to try a different username that's either longer/complex to see if that works. You can later change his username through the admin panel, or he can if the option is already open for use under profiles.
    Ikerepc
    Ikerepc
    Active Poster


    Male Posts : 1186
    Reputation : 167
    Language : Who cares...
    Location : Where web help & support is needed

    In progress Re: People having problems registering?

    Post by Ikerepc August 20th 2013, 11:54 pm

    Yes, your nickname can't been shorter then 3 letters, and some simple nicknames forum use like spamming, and you can't register with them. And you can see if you have censore that name. I'm on my forum having same problem. Tell him he try to use some "hard" nickname, and you will change that through admin panel.
    Sir Chivas™
    Sir Chivas™
    Helper
    Helper


    Male Posts : 6983
    Reputation : 457
    Language : EN, FR, ES
    Location : || CSS || HTML || Graphics Designs || Support ||

    In progress Re: People having problems registering?

    Post by Sir Chivas™ August 21st 2013, 1:29 am

    Hi,

    Check the following settings: ACP >> General >> Forum >> Security >> Unauthorize subscriptions made with the most commonly used spam usernames. : [] Make sure it's on "NO."

    Regards,
    Sir Chivas.
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51556
    Reputation : 3519
    Language : English
    Location : United States

    In progress Re: People having problems registering?

    Post by SLGray August 21st 2013, 3:29 am

    Also check here:

    Administration Panel > Users & Usergroups > Users > Inactive List



    People having problems registering? Slgray10

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