Admin password problems

Hi all,

I was wondering if someone would be so kind in pointing me in the right direction. 

I haven't used my board in acouple of months now and when i try and sign in using the admin password its having non of it, i have tired resetting the password but it says that the email address is not connected to the account but when i have signed in on a normal account and sent the admin account an email it shows the email is correct. do i need to contact a staff member in order to solve this problem or am i doing something wrong? 

Thank you in advance for any help its greatly appreciated 

AJ

Have a look in here.  https://help.forumotion.com/t127211-password-problems

Hi folks,

So, I'm an admin who can't remember a password, I read the troubleshooting FAQ but the forum says I haven't reached the post limit to be able to PM anyone, so sorry this is public. Can someone contact me, please? 

Thanks,
Dimitra

You have to have two posts before you can send a pm.

NorthernPhoenix wrote:Hi folks,

So, I'm an admin who can't remember a password, I read the troubleshooting FAQ but the forum says I haven't reached the post limit to be able to PM anyone, so sorry this is public. Can someone contact me, please? 

Thanks,
Dimitra

SLGray wrote:You have to have two posts before you can send a pm.

Reply to SLGray's posts here saying thank you and then your have the 2 posts you need to send a pm to the staff member

Ape

Hy i have lost my admin password and i cannot login anymore.
I cannot send pm to admin because I have not reached the post limit for sending private messages.
My forum address is in my profile.
Please help me!
Thank you!

ForumBroker wrote:Hy i have lost my admin password and i cannot login anymore.
I cannot send pm to admin because I have not reached the post limit for sending private messages.
My forum address is in my profile.
Please help me!
Thank you!

Hello ForumBroker,

Only two posts are needed. After that, you can send a PM.
The URL of your forum is not enought to solve the problem.
Please read this topic and give me all necessary information: https://help.forumotion.com/t127211-password-problems

Buttercup

Ok, Thanks!