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    As admin I cannot login into my own forum

    pakische
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    pakische
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    • Post n°1

    Solved As admin I cannot login into my own forum

    Post by pakische October 8th 2013, 2:46 pm

    Hi

    I created my new forum yesterday. I am the admin and I shared the admin pasword with few of my friends. My primary email is registered but I am not able to log in as admin as someone changed the password. It has been hacked. When I try to reset my password this is all I get 

    The security 'Disallow admin to send new password' is active in Admin Panel > General Admin > Security

    Is there anyway I can retrieve my forum from hackers. Please help me. I had to create a new id to post this. I will giveout my forum address if the mods me to PM.

    Thank you
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    pakische
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    pakische
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    • Post n°2

    Solved Re: As admin I cannot login into my own forum

    Post by pakische October 8th 2013, 2:48 pm

    help me hix hix
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    Ange Tuteur
    Ange Tuteur
    Ange Tuteur
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    • Post n°3

    Solved Re: As admin I cannot login into my own forum

    Post by Ange Tuteur October 8th 2013, 2:53 pm

    Hello pakische,

    Use this to disable 'Disallow admin to send new password' or retrieve a new password for your founder account.

    https://www.forumotion.com/en/utils/

    You have to login with either your forum address or Founder email, and Founder password. (Password used in forum creation)
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    pakische
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    pakische
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    • Post n°4

    Solved Re: As admin I cannot login into my own forum

    Post by pakische October 8th 2013, 2:56 pm

    I forgot the password to register at the forum .. Just remember the registration email. I hope you help me with this.
    And When I try to reset my password this is all I get
    The security 'Disallow admin to send new password' is active in Admin Panel > General Admin > Security
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    Ange Tuteur
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    • Post n°5

    Solved Re: As admin I cannot login into my own forum

    Post by Ange Tuteur October 8th 2013, 2:59 pm

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    SLGray
    SLGray
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    • Post n°6

    Solved Re: As admin I cannot login into my own forum

    Post by SLGray October 8th 2013, 5:47 pm

    pakische wrote:I am the admin and I shared the admin pasword with few of my friends.
    Could it be that one of your friends changed it?

    For security reasons, I would not share the founder account information with anyone, except for Forumotion.



    As admin I cannot login into my own forum Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    swordmaster
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    • Post n°7

    Solved Re: As admin I cannot login into my own forum

    Post by swordmaster October 9th 2013, 9:14 am

    I have the same problem as well in a sense, and I need to disable that option "Disallow admin to send new password" =S
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    SLGray
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    • Post n°8

    Solved Re: As admin I cannot login into my own forum

    Post by SLGray October 9th 2013, 9:53 am

    swordmaster wrote:I have the same problem as well in a sense, and I need to disable that option "Disallow admin to send new password" =S
    Please read this - https://help.forumotion.com/t127211-password-problems .



    As admin I cannot login into my own forum Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Warleggan
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    • Post n°9

    Solved Resetting password -

    Post by Warleggan October 17th 2013, 2:25 pm

    Newbie to forum admin so patience please! - yesterday stupidly rushed setting up forum without remembering password - and username - so when tried to access to day could not get access as password reset requires username ! Registered again as a different user to access the support forum. As advised by post elsewhere on forum I tried to send a PM to forum support team but got message that I had not reached the threshold of posts for sending PMs! Help please. PS I do have the original e-mail acknowledging forum set up.
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    SLGray
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    • Post n°10

    Solved Re: As admin I cannot login into my own forum

    Post by SLGray October 18th 2013, 3:23 am

    Warleggan wrote:Newbie to forum admin so patience please! - yesterday stupidly rushed setting up forum without remembering password - and username - so when tried to access to day could not get access as password reset requires username ! Registered again as a different user to access the support forum. As advised by post elsewhere on forum I tried to send a PM to forum support team but got message that I had not reached the threshold of posts for sending PMs! Help please. PS I do have the original e-mail acknowledging forum set up.
    You need two posts to send a pm.



    As admin I cannot login into my own forum Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Warleggan
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    • Post n°11

    Solved 2nd qualifying post

    Post by Warleggan October 18th 2013, 11:55 am

    Thanks for this
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    Warleggan
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    • Post n°12

    Solved Solved!

    Post by Warleggan October 18th 2013, 12:12 pm

    Said I was a newbie - I didn't read the original e-mail properly - Username is Admin so was able to change pw easily - duhhh!As admin I cannot login into my own forum Icon_redface
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