Dear Sir,

My name is Neu and I am a super administrator and owner of the forum CroFriends ( http://www.crofriends.com/ ). Account of one of our moderators ( username: Margarita_Bulgakova ) has probably been hacked. The date of registration has been changed to 1st of January 1970 and all data of the profile, including nickname and avatar has disappeared (example: http://www.crofriends.com/t18366-citat-mjeseca).

Is there any possibility to restore the account? I've tried to do a backup, but unfortunately I don't remember my password, so could you please send me a new one.

Sincerely,
Neu

please help

www.crofriends.com

Hi,

As this does seem rather unusual I've made a report to our Pro-Admin who'll hopefully be able to assist you.

Thank You. 

Please help quickly.  I fear for my forum and for my moderator Margarita Bulgakova.  

Our Pro-Admin won't be on until tomorrow (the 14th) so you'll have to wait until then.

Ok.

This could be just a glitch that will correct itself.

Have you tried resyning this member?

what is resyncing? (I speak a little English)

in the admin panel, I tried to find a member Margarita Bulgakova but it appears as invisible.







It never happened before.

Administration Panel > Users & Usergroups > Users > Search Users

Administration Panel > General > Forum > Configuration
Scroll to the bottom.
Resyn Member:

It basically can fix glitches and errors.

nothing

step 1


step 2



step 3



-------------------------------------------


step 1


step 2



@ p.s. phpBB3 forum

Are you should that is the correct username?  Could it be that the username has been changed?

Have you tried to contact this moderator? Could it be that the moderator unsubscribed from the forum?

Username is true, is not changed and the user is not unsubscribe.

Geb wrote:Username is true, is not changed and the user is not unsubscribe.

Are you the moderator?

No, I'm not, I'm a member of this forum since the beginning so I can give you such info.

Could you contact the moderator and ask him/her to come to the support forum?

ok, I will

Thanks. It would make it easier to ask the moderator about his/hers account.

The date "1970" is not hacking issue. This is just a synchronisation problem. You have to find out the user through your admin panel and synchronise him.

I now can not connect to my forum, writes that I typed in the wrong password.

This arrived in my mail:

The following is an e-mail sent to you by an administrator of "Forum
Promotion - Free Forum Promotion, Forum Advertising, Website Promotion".

~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Hello All,

I wanted to first off wish all of you a Happy New Year and hope it will be
another great year here at Forum Promotion! We have had a very eventful
year and are looking forward to a great 2014. To start off the year, I
wanted to highlight some current things happening around the community and
things to come.

1. We are regularly having cool new Prize Auctions which can have anything
from Custom Ranks (current auction), to more PM space to gift cards with
real money being auctioned off so make sure to check this area regularly!

2. The Blog will soon be returning to Forum Promotion. Are you interested
in helping out with the blog when it does return? Send me a PM (Nerdie) for
further details.

3. Want to spend some of your FP Cash or purchase advertising on Forum
Promotion? You can view our new Forum Promotion shop sales thread here:
http://forumpromotion.net/forum/viewtopic.php?f=1&t=110309

4. Do not forget we have an official FP Lottery as a way to make some extra
FP Cash if your luck is right, you can check it out here:
http://forumpromotion.net/forum/points.php?mode=lottery

That is it for now folks, if you have any questions or concerns make sure
to send me or any of the other administrators a PM! We will soon have
another giveaway (in the first part of this year) so stay tuned!

Thanks for reading,

Nerdie

Buttercup wrote:The date "1970" is not hacking issue. This is just a synchronisation problem. You have to find out the user through your admin panel and synchronise him.

Ok, but why is the missing user name, or how to get to her profile, where to find her, how?

neukrotiva wrote:Hello All,

I wanted to first off wish all of you a Happy New Year and hope it will be
another great year here at Forum Promotion! We have had a very eventful
year and are looking forward to a great 2014. To start off the year, I
wanted to highlight some current things happening around the community and
things to come.

1. We are regularly having cool new Prize Auctions which can have anything
from Custom Ranks (current auction), to more PM space to gift cards with
real money being auctioned off so make sure to check this area regularly!

2. The Blog will soon be returning to Forum Promotion. Are you interested
in helping out with the blog when it does return? Send me a PM (Nerdie) for
further details.

3. Want to spend some of your FP Cash or purchase advertising on Forum
Promotion? You can view our new Forum Promotion shop sales thread here:
http://forumpromotion.net/forum/viewtopic.php?f=1&t=110309

4. Do not forget we have an official FP Lottery as a way to make some extra
FP Cash if your luck is right, you can check it out here:
http://forumpromotion.net/forum/points.php?mode=lottery

That is it for now folks, if you have any questions or concerns make sure
to send me or any of the other administrators a PM! We will soon have
another giveaway (in the first part of this year) so stay tuned!

Thanks for reading,

Nerdie

The looks like a newsletter from that forum. Are you a member of that forum?

Of course, I'm the administrator (only administrator).

But when I type www.crofriends.com and password, access, and when I go to backup mebmers asking me a confirmation e-mail address and password, I started email: MY email and password: my password and threw me is that the data is not valid. 

I also tried to enter: www.crofriends.com Now, this happened: The maximum number of login attempts 20 has been exceeded. You are not allowed to login for the next 360 minutes. Each new try will put back the duration of your banishment ..Sorry to bother you, but this is incomprehensible to me.

What should I do?Can you write a tutorial on how to return the moderator Margarita_Bulgakova? Her nickname is not seen (I put the picture of what it looks like). The admin panel can not find Margarita_Bulgakova (as it does not exist).


this is: http://www.crofriends.com/t18280-glasanje-za-citat-tjedna (firs post in topic - see that Nick is gone. how to find Nick  Margarita_Bulgakova?) Where was Nick, now empty, I can not get into the profile. It says it does not exist.

We need to wait until Buttercup logs back again and sees your replies.

Hello

As I have already told you via PM, this newsletter/message is absolutly not coming from our service. Thanks for not adding work to Forumotion staff if I have already answered your question.

Regards

This message is simply, absolutely irrelevant, simple commercial.

The problem is; disappeared nick of user forums, moderator.
profile of this moderator does not exist, it can not be found on the forum or in the Admin Panel.

The question is; can you, will you know you do to help us.

If you do not know, I do not want to or can not ... say it short and clear and we know what to do next.


Tnx.

Hi,

Please refrain from using bold font, as for this is only reserved for Staff purposes. (Moderation)

Has he or she created any posts in the forum?

I just wanted to emphasize what is important because the problem is so far ignored.

She had the posts, I do not know exactly how much but I had had enough.

The posts are still there but, at the member-deleted avatar to be displayed like this


and in her way.

Okay, the first image is usually when guests post, that's how they appear. If the account were to be deleted, it wouldn't be nowhere to be found. Now, this second image:


Is this being shown on the profile when viewing her account on a thread? Can you please provide both:

1. URL of where this account can be found, that way us, the staff can visualize it.
2. An account where we can view the profile, etc, since viewing as guests are limited to what we can see and not see.

Thank you,
Sir Chivas.

neukrotiva will send you the required information.

Nick: Tester
Password: testing1
link: 
http://www.crofriends.com/t18366-citat-mjeseca
http://www.crofriends.com/t9364p1000-koju-ste-zadnju-seriju-sezona-serije-i-epizoda-serije-pogledali#941482

Margarita bulgakova number post cca 2000. Now number post empty

All right,

What were the last codes you guys have entered on your forum? Also, please PM the user and ask for the email used when creating her/his account, that way you can search it through the admin panel. Let's see if he or she comes out like that.

This is very strange since there is no username nor a link of the author of the thread(s).