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4 posters

    User account problem

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    bnzzz
    New Member


    Posts : 1
    Reputation : 1
    Language : English

    Solved User account problem

    Post by bnzzz January 29th 2014, 3:02 pm

    Hello everybody! I have some troubles with the connection on my account... looks like this: 

    "The suspicious activity couldn't be solved automatically by our service, it requires a manual action. To unblock your account, please contact our support team."


    I can't say the forum here because I don't know if ADS are allowed. I can't sent PM's because I don't have enough posts! Help ME Smile

    What should I do ? Please... tell me!
    Derri
    Derri
    Helper
    Helper


    Male Posts : 8711
    Reputation : 638
    Language : English & Basic French
    Location : Scotland, United Kingdom

    Solved Re: User account problem

    Post by Derri January 29th 2014, 3:24 pm

    Hi,

    Is this done by Online Guardian? E.g is that who the message was from?

    If so then you need to send a PM to Buttercup with the username of that account and a link to your forum. But that's only if Online Guardian is giving you this error message.

    You require 2 posts to private message.


    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51555
    Reputation : 3524
    Language : English
    Location : United States

    Solved Re: User account problem

    Post by SLGray January 29th 2014, 5:58 pm

    Send this information to Buttercup:
    Code:
    - IP
    - Email
    - Username
    - Password



    User account problem Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    avatar
    Beth-Ann
    New Member


    Posts : 6
    Reputation : 1
    Language : ENGLISH

    Solved Re: User account problem

    Post by Beth-Ann January 30th 2014, 4:23 pm

    I am having the same problem and its with all the forums i am a member of , i am not an admin just a plain old member and i want to get back in