I had a domain name that I purchased through forum motion using credit but it ran out 3 weeks ago, I urgently need to get it back. can you let me know what I can do

thanks

Try to purchase the same domain name again.

Its saying its taken but surely I still own it, I havent had a renewal message?
Can somebody help me to renew it please

its www.carplakesforum.com

So it expired three weeks ago? Did you buy it through Forumotion?

Yes I purchased it through forum motion and renewed it here a year ago

same issue here. is it a case of tough luck?

I had no idea it expired and has gone past a cut off, but don't these things normally have a 30 day period? 

Need to know if i can retain my domain (bought through you guys) or close the forum down. I would like to keep my domain it ran out on the 25 Jan 2013. what are my options. 

JMQ wrote:same issue here. is it a case of tough luck?

I had no idea it expired and has gone past a cut off, but don't these things normally have a 30 day period? 

Need to know if i can retain my domain (bought through you guys) or close the forum down. I would like to keep my domain it ran out on the 25 Jan 2013. what are my options. 

I believe you would be out of luck (over a month has passed). You can try to purchase the same domain name, but I believe it might be unavailable. Forumotion can not guarantee a domain name, unless you book it before your domain name expires.

JMQ wrote:same issue here. is it a case of tough luck?

I had no idea it expired and has gone past a cut off, but don't these things normally have a 30 day period? 

Need to know if i can retain my domain (bought through you guys) or close the forum down. I would like to keep my domain it ran out on the 25 Jan 2013. what are my options. 

Hello

Could you post your original url please?

Thanks

Hi

Do you mean this

http://carplakes.clictopics.com/

It is the address that was created when you created the forum

JJJALL1 wrote:Hi

Do you mean this

http://carplakes.clictopics.com/

Hello

I have sent a request to our technicians.
I will let you know as soon as I get their feedback

Thanks

Edit: The problem is now solved. You should be able to renew your domaine name through administrative panel

Great, many thanks for all your help! 

Something weird has happened, it as working last night now domain name has vanished and when I try and enter it again it says

The supplied domain name is not well configured
Your CNAME must redirect to : carplakes.clictopics.com

I cannot access CNAME ?

Your order for the domain name carplakesforum.com is in process.
It takes sometimes 72h

Thanks for your patience