Dear Admin

Would like your assistance to solve the issue, currently my forum is not able to load to the main page

I have encountered an error message of The Webpage has a redirect loop.

my forum account is http://elantrasg.forumotion.org/

Look forward to hear from you soon

Thank You

Hello, 

You can access the tools foundations and make a back-up? : https://www.forumotion.com/en/utils/

Sorry

For some reason when you enter the link in the browser, it adds this to the end /forum/forum.

So this happened after you activated the Facebook COnnect option?

Alex' : Please post in English as this is the English support forum.

10:35:00

Alex' wrote:Bonjour, 

Vous pouvez accéder aux outils et fondations faire un back-up? : https://www.forumotion.com/en/utils/

If you need to speak French then please use the French Support Forum http://forum.forumactif.com/

SLGray wrote:For some reason when you enter the link in the browser, it adds this to the end /forum/forum.

So this happened after you activated the Facebook COnnect option?

Alex' :  Please post in English as this is the English support forum.

Dear SLGary

Yar, one of my admin to do put in a loop, but once after I redirect back to my own domain http://elantrasg.forumotion.org/ it will return an error of 'this webpage has a redirect loop' 

Yup this is happen after I activated the facebook connect option.

Hope to resolve this asap

Thank You

SLGray wrote:For some reason when you enter the link in the browser, it adds this to the end /forum/forum.

So this happened after you activated the Facebook COnnect option?

Alex' :  Please post in English as this is the English support forum.

Sorry, I edited  

Hello,

Are you able to access your admin panel and deactivate the feature?

benjichua wrote:Dear Admin

Would like your assistance to solve the issue, currently my forum is not able to load to the main page

I have encountered an error message of The Webpage has a redirect loop.

my forum account is http://elantrasg.forumotion.org/

Look forward to hear from you soon

Thank You

Hello

I have checked your forum and made the necessary things. It should work. Let me know.

Have a nice day.

Buttercup

Buttercup wrote:

benjichua wrote:Dear Admin

Would like your assistance to solve the issue, currently my forum is not able to load to the main page

I have encountered an error message of The Webpage has a redirect loop.

my forum account is http://elantrasg.forumotion.org/

Look forward to hear from you soon

Thank You

Hello

I have checked your forum and made the necessary things. It should work. Let me know.

Have a nice day.

Buttercup

Dear Admin

Thank You for your help, the forum is already back up

Many Thanks

Best Regards
Benjamin
Elantra Club Singapore Forum Administrator