1. My forum is: http://richardiiinetwork.forumotion.com/
2. Someone tried to register for this forum using the email address [email address deleted]. She said she got to the screen where you enter the secret code and then was told her user name was unavailable.
3. This email address is not showing in my list of members.
4. She does not know if she used the username kadin, chatelaine, or something else. She is certain she used the email [email address deleted].
5. When she requests her password be sent to this email address using "kadin" or "chatelaine,"the error message comes back: The e-mail address you supplied does not match the one listed for that username.  She does not want to use another email address: she wants to use [email address deleted].
6. She cannot change the username associated with [email address deleted] and neither can I.
7. Could you please let me know or let her know how to resolve this? Thanks.
~Wednesday, Board Owner
2. Someone tried to register for this forum using the email address [email address deleted]. She said she got to the screen where you enter the secret code and then was told her user name was unavailable.
3. This email address is not showing in my list of members.
4. She does not know if she used the username kadin, chatelaine, or something else. She is certain she used the email [email address deleted].
5. When she requests her password be sent to this email address using "kadin" or "chatelaine,"the error message comes back: The e-mail address you supplied does not match the one listed for that username.  She does not want to use another email address: she wants to use [email address deleted].
6. She cannot change the username associated with [email address deleted] and neither can I.
7. Could you please let me know or let her know how to resolve this? Thanks.
~Wednesday, Board Owner
Last edited by wednesday-mc on April 8th 2014, 2:21 am; edited 1 time in total