One of my members who only logs in occasionally was unable to do so last week. It's a problem I've encountered previously with other members and which I solved by changing the password in the user's profile and sending them the new one by email. This time a new password hasn't worked, and the member just gets the message "you have used an inactive or invalid username or password" when she tries to log in.
Any suggestions, please?
http://cuttingedge2.forumotion.co.uk/
Any suggestions, please?
http://cuttingedge2.forumotion.co.uk/