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    Domain name expired, would like to get it back please

    RPMistress
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    Solved Domain name expired, would like to get it back please

    Post by RPMistress May 29th 2014, 5:30 pm

    Hello,

    The domain name of www.bifrost-bridge.com expired and if possible I need to get it back.  I believe there have been credits paid for the domain but it still appears to not be working.  Can you investigate this for me?  I would appreciate it.
    SLGray
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    Solved Re: Domain name expired, would like to get it back please

    Post by SLGray May 29th 2014, 7:53 pm

    Are you the founder of the forum?



    Domain name expired, would like to get it back please Slgray10

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    RPMistress
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    Solved Re: Domain name expired, would like to get it back please

    Post by RPMistress May 29th 2014, 8:19 pm

    I am the Admin, yes.
    SLGray
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    Solved Re: Domain name expired, would like to get it back please

    Post by SLGray May 29th 2014, 8:23 pm

    I mean did you create the forum that means you have access to the founder account.



    Domain name expired, would like to get it back please Slgray10

    When your topic has been solved, ensure you mark the topic solved.
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    RPMistress
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    Solved Re: Domain name expired, would like to get it back please

    Post by RPMistress May 29th 2014, 8:30 pm

    The original founder left the site to me a couple of years ago.  I used to renew it by logging on as the Admin to the site and renew the site by paying the credits to keep it renewed.  I had some medical issues this year and I was unable to get it renewed in time that way.  I don't even know how to get in contact with the original founder at this point.

    What should I do?
    Jophy
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    Solved Re: Domain name expired, would like to get it back please

    Post by Jophy May 30th 2014, 4:36 am

    Hello,

    Only the founder can manage credits and domain related requests for the forum, if you're looking into changing the founder of the forum, please read this:
    https://help.forumotion.com/t81878-recovery-or-change-founder-of-an-account

    After that, you can proceed in renewing the domain name.
    Shadow
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    Solved Re: Domain name expired, would like to get it back please

    Post by Shadow May 30th 2014, 12:03 pm

    Hi

    I have transfered your domain name to our technicians.

    I will inform you as soon as possible

    Thanks  :rose:

    EDIT: The problem is solved right now Wink
    RPMistress
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    Solved Re: Domain name expired, would like to get it back please

    Post by RPMistress May 30th 2014, 5:24 pm

    Thank you so much all involved.  I really appreciate you doing this.  I thought everything had been change from the founder into my name.  I will verify all of this information ASAP.

    Again, thank you very much
    SLGray
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    Solved Re: Domain name expired, would like to get it back please

    Post by SLGray May 30th 2014, 8:36 pm

    Topic Solved & Archived



    Domain name expired, would like to get it back please Slgray10

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      Current date/time is September 23rd 2024, 8:29 am