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4 posters

    Possible malware?

    CrystalSetsuna
    CrystalSetsuna
    Forumember


    Female Posts : 41
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    In progress Possible malware?

    Post by CrystalSetsuna August 3rd 2014, 10:25 pm

    so i'm having some troubles with my forum, and i'm not the only one. at random times, when you click a thread link in the forum, you'll see the forum page for a moment before it redirects to another off-site page.

    one of my members has stepped forward with this problem as well, and i'm waiting to hear more details from them.

    some of the websites i've gotten so far is

    Daksoft.com
    Vube.com/net?

    my forum address is http://highcoveholt.forumotion.com/ is there anything i or the forumotion staff can do to fix this?
    Derri
    Derri
    Helper
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    In progress Re: Possible malware?

    Post by Derri August 3rd 2014, 10:38 pm

    So you'll be logged in, randomly browsing threads and then when you click on the thread link you're automatically redirected to a random site? No error messages, warnings, nothing?
    SLGray
    SLGray
    Administrator
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    In progress Re: Possible malware?

    Post by SLGray August 3rd 2014, 11:05 pm

    Could you post links to the topics with this issue?



    Possible malware? Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    CrystalSetsuna
    CrystalSetsuna
    Forumember


    Female Posts : 41
    Reputation : 1
    Language : English

    In progress Re: Possible malware?

    Post by CrystalSetsuna August 3rd 2014, 11:53 pm

    yes derri. i'll be roaming through, checking threads i need to answer as the founder, i'll see someone responded to something and click the link in the latest topics section, it'll go down to the bottom post for a few seconds, then suddenly another page will load instead.

    and SLGrey, i wish i could but it so far seems to happen at random. i just went through the entire latest topic section and 9 topics, and it didn't happen. but it has happened 3 times so far today to me.
    SLGray
    SLGray
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    In progress Re: Possible malware?

    Post by SLGray August 3rd 2014, 11:59 pm

    Do you have ads on your forum?



    Possible malware? Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    CrystalSetsuna
    CrystalSetsuna
    Forumember


    Female Posts : 41
    Reputation : 1
    Language : English

    In progress Re: Possible malware?

    Post by CrystalSetsuna August 4th 2014, 12:00 am

    yes. i haven't yet decided if i'll ask for donations from the members, or try paying for it myself to remove them
    SLGray
    SLGray
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    In progress Re: Possible malware?

    Post by SLGray August 4th 2014, 12:01 am

    Also is this happening to desktop, laptop, or/and mobile device users?


    Last edited by SLGray on August 4th 2014, 12:02 am; edited 1 time in total



    Possible malware? Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    CrystalSetsuna
    CrystalSetsuna
    Forumember


    Female Posts : 41
    Reputation : 1
    Language : English

    In progress Re: Possible malware?

    Post by CrystalSetsuna August 4th 2014, 12:02 am

    i assume the other member who has stepped forward with this problem is using a desktop or laptop.

    this is the thread he posted about it.

    http://highcoveholt.forumotion.com/t48-redirects-from-the-site-s-ads#424
    SLGray
    SLGray
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    In progress Re: Possible malware?

    Post by SLGray August 4th 2014, 12:04 am

    Try this:  Use an adblocker and see if this issue occurs.



    Possible malware? Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    CrystalSetsuna
    CrystalSetsuna
    Forumember


    Female Posts : 41
    Reputation : 1
    Language : English

    In progress Re: Possible malware?

    Post by CrystalSetsuna August 4th 2014, 12:06 am

    my pop up blocker is active, and set to high...though i have my forum set as an allowed site. i've removed it for now to see if it continues..though it's not a pop up, it just redirects the entire page.
    SLGray
    SLGray
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    Administrator


    Male Posts : 51497
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    In progress Re: Possible malware?

    Post by SLGray August 4th 2014, 12:12 am

    Ask the other member to use an adblocker, too.



    Possible malware? Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    CrystalSetsuna
    CrystalSetsuna
    Forumember


    Female Posts : 41
    Reputation : 1
    Language : English

    In progress Re: Possible malware?

    Post by CrystalSetsuna August 4th 2014, 12:14 am

    i will inform them, and i'll leave this thread open for a few days while i make sure it doesn't happen anymore, if that's okay. i'll post a follow up on if it stopped or continued, and if it has stopped i'll mark the thread solved.
    SLGray
    SLGray
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    Administrator


    Male Posts : 51497
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    In progress Re: Possible malware?

    Post by SLGray August 4th 2014, 12:35 am

    It is fine.  We will wait for your reply.



    Possible malware? Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Ape
    Ape
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    In progress Re: Possible malware?

    Post by Ape August 4th 2014, 2:47 am

    Hi @CrystalSetsuna can I ask you a little something ?

    on your forums do you have signature's turned on in your forum?
    if so turn them off for all members and see if this happens still.

    It sounds to me that there is maybe a link in a signature that is making this happen if your scrolling down and it is only going on now and then.

    APE Neutral



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