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    I need to switch the founder account to a new person

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    Lever102
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    I need to switch the founder account to a new person Empty I need to switch the founder account to a new person

    Post by Lever102 Tue 9 Sep 2014 - 5:21

    http://rainbowdragonacademy.forumotion.com/

    That is the forum in which I am having issues. I am the creator of the forum, however due to life issues I was no longer able to sustain it, so I decided to switch over the head administrator to somebody else. I am dissatisfied with how he has been acting towards this position and went against his word that he would switch the ownership if I asked him to.

    I do own the e-mail of the original owner and creator of the site (me), if that means anything. It seems far-fetched that you could help me with this issue as it is my own mistake, but if you can help that would be greatly appreciated.
    Empire_1
    Empire_1
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    I need to switch the founder account to a new person Empty Re: I need to switch the founder account to a new person

    Post by Empire_1 Tue 9 Sep 2014 - 5:57

    Hello, 

    Have you tried logging in through Utilities? https://www.forumotion.com/utils
    You can only access it with your original forum creation email and password.
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    Lever102
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    I need to switch the founder account to a new person Empty Re: I need to switch the founder account to a new person

    Post by Lever102 Tue 9 Sep 2014 - 7:56

    I got into it, however I have no idea of how to give myself the owner account back. Under the "Direct Connection to the Administration Panel" I presumed is where it was, however it says I am not allowed to administer the forum. Do I need to just reset the users/members to an earlier date?
    Derri
    Derri
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    I need to switch the founder account to a new person Empty Re: I need to switch the founder account to a new person

    Post by Derri Tue 9 Sep 2014 - 8:35

    If you change the email and password of the utilities and then log into the founder account using the founders username and password (the password you changed in the utilities)
    SLGray
    SLGray
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    I need to switch the founder account to a new person Empty Re: I need to switch the founder account to a new person

    Post by SLGray Tue 9 Sep 2014 - 9:11

    So you gave the founder account to someone else?



    I need to switch the founder account to a new person Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.

      Current date/time is Mon 11 Nov 2024 - 17:14