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    One Admin of my forum cannot login

    Van-Helsing
    Van-Helsing
    Van-Helsing
    Hyperactive


    Male Posts : 2431
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    • Post n°1

    Solved One Admin of my forum cannot login

    Post by Van-Helsing October 1st 2014, 12:35 am

    Hello,
    I am facing that problem one of my Admin cannot login into the forum he has cleared browser's cache and cookies but the problem is still remaining. He is using safari browser and windows 8.1 operating system.


    Last edited by Black-Shadow on October 1st 2014, 5:57 am; edited 1 time in total
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    SLGray
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51550
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    Location : United States
    • Post n°2

    Solved Re: One Admin of my forum cannot login

    Post by SLGray October 1st 2014, 1:25 am

    Does the administrator get any kind of message?



    One Admin of my forum cannot login Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Van-Helsing
    Van-Helsing
    Van-Helsing
    Hyperactive


    Male Posts : 2431
    Reputation : 116
    Language : English, Greek
    • Post n°3

    Solved Re: One Admin of my forum cannot login

    Post by Van-Helsing October 1st 2014, 5:56 am

    Hello SLGray,
    We found where is problem, Safari default option are not allowing the cookies for this reason didn't allow him to login.
    One Admin of my forum cannot login A1qsVPPtrovyAAAAAElFTkSuQmCC

    We set the Block Cookies: Never
    And the problem is solved now.
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    SLGray
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51550
    Reputation : 3519
    Language : English
    Location : United States
    • Post n°4

    Solved Re: One Admin of my forum cannot login

    Post by SLGray October 4th 2014, 6:10 pm

    Thanks for explaining the situation.

    Topic solved and archived



    One Admin of my forum cannot login Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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