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    Accepting Cookies - Banner at bottom of screen

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    lucky1210
    New Member


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    In progress Accepting Cookies - Banner at bottom of screen

    Post by lucky1210 November 20th 2014, 10:11 am

    Hi all.

    We are still having problems with the grey banner at the bottom of the screen. This is not happening to everyone, but a decent amount are complaining on our forum.

    I have searched here for a solution, and the only thing I can find is now "locked" so I have had to start a new thread - sorry !

    The old thread was here:-

    https://help.forumotion.com/t136562p30-information-collection-practices-cookies

    Our site is at http://tinyurl.com/nhzge9p


    We are in the UK
    Forum URL above
    Various browsers, but Chrome seems the worst - however, I am on Chrome and do not have the problem!
    As I personally am not getting the problem, I do not have a screen shot - however, it is exactly the same as the other screen shots posted on the original thread.


    Hope someone can help as the members are getting a little annoyed with me !


    Many thanks
    SLGray
    SLGray
    Administrator
    Administrator


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    Location : United States

    In progress Re: Accepting Cookies - Banner at bottom of screen

    Post by SLGray November 20th 2014, 11:40 am

    Have your members clear their browsers' caches and histories.



    Accepting Cookies - Banner at bottom of screen Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    avatar
    lucky1210
    New Member


    Posts : 8
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    Language : English

    In progress Re: Accepting Cookies - Banner at bottom of screen

    Post by lucky1210 November 20th 2014, 12:44 pm

    Hi SL - Yes we have done that, but on some members, it is making no difference....  Confused
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    lucky1210
    New Member


    Posts : 8
    Reputation : 1
    Language : English

    In progress Re: Accepting Cookies - Banner at bottom of screen

    Post by lucky1210 November 20th 2014, 6:41 pm

    It's also happening on iPhones - IOS8.1....

    Accepting Cookies - Banner at bottom of screen 111