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    Mass email issue

    benjy
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    benjy
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    • Post n°1

    In progress Mass email issue

    Post by benjy Thu 20 Nov - 21:12

    Hi we wanted to send a newsletter to all our members from the Admin team via email. The first one we sent no one got the second one was more successful. It appears that some members received it and some didn't, there does not seem to be a pattern as to who received it or not. Any help welcome as we don't know what we have done incorrectly.
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    Ramdaman
    Ramdaman
    Ramdaman
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    • Post n°2

    In progress Re: Mass email issue

    Post by Ramdaman Thu 20 Nov - 21:20

    Could your members have possibly turned this option off? Let them check this in their Profile => Preferences => Allow newsletters
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    benjy
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    benjy
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    • Post n°3

    In progress Re: Mass email issue

    Post by benjy Thu 20 Nov - 23:30

    Okay thanks I will go and see if this is the problem
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      Current date/time is Sun 22 Sep - 16:38