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    Member can't access a topic

    meresimp
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    meresimp
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    • Post n°1

    In progress Member can't access a topic

    Post by meresimp November 30th 2014, 7:32 pm

    One of my members suddenly can’t access a topic in my forum :
    He has been there and even posted
    But now - when he tries to get in he gets this message on the screen: You can return to the index...
    And nothing else
    I myself and other member can both access and post without any problems??
    Can I do something to solve this??
     
    My forum is:http://vimaler.danskforum.net/

    The topic is this: http://vimaler.danskforum.net/t134-1-sndag-i-advent-vinter
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    Ramdaman
    Ramdaman
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    • Post n°2

    In progress Re: Member can't access a topic

    Post by Ramdaman November 30th 2014, 7:54 pm

    Try resynchronizing the forum. Go to your Administration Panel => General => Forum => Categories and Forums => Press Sync at the forum which is having problems.
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    meresimp
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    meresimp
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    • Post n°3

    In progress Re: Member can't access a topic

    Post by meresimp November 30th 2014, 9:48 pm

    I am afraid i did not work - what now??
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    Shadow
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    • Post n°4

    In progress Re: Member can't access a topic

    Post by Shadow December 1st 2014, 10:26 am

    meresimp wrote:One of my members suddenly can’t access a topic in my forum :
    He has been there and even posted
    But now - when he tries to get in he gets this message on the screen: You can return to the index...
    And nothing else
    I myself and other member can both access and post without any problems??
    Can I do something to solve this??
     
    My forum is:http://vimaler.danskforum.net/

    The topic is this: http://vimaler.danskforum.net/t134-1-sndag-i-advent-vinter
    Hello

    Are you sure you let the permission to your users to access this topic?
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    SLGray
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    • Post n°5

    In progress Re: Member can't access a topic

    Post by SLGray December 1st 2014, 10:28 am

    Is this member in a group that can not post in this topic?



    Member can't access a topic Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    meresimp
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    meresimp
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    • Post n°6

    In progress Re: Member can't access a topic

    Post by meresimp December 1st 2014, 5:43 pm

    Yes I am sure Buttercup. Smile

    He went in once and posted -  but now he can't get in any more. Other members can.
    I have told him to clear cache-files

    We have no groups on this forum.
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    SLGray
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    • Post n°7

    In progress Re: Member can't access a topic

    Post by SLGray December 1st 2014, 6:47 pm

    Is this occurring in all browsers?  Also ask if the member has updated his/hers browsers.



    Member can't access a topic Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Britannia
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    • Post n°8

    In progress Re: Member can't access a topic

    Post by Britannia December 1st 2014, 8:23 pm

    Yep, Chrome, Firefox, IE. I even downloaded Opera just to see if it works there.

    There is a Guest Forum on the board. It's in the Discussion Section. If you don't see a Post New button there, then it's gone. If you do, I think something's wrong on my side.
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    SLGray
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    • Post n°9

    In progress Re: Member can't access a topic

    Post by SLGray December 1st 2014, 8:29 pm

    Please post the link to the guest area.



    Member can't access a topic Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Britannia
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    • Post n°10

    In progress Re: Member can't access a topic

    Post by Britannia December 1st 2014, 9:38 pm

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    Guest
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    • Post n°11

    In progress Re: Member can't access a topic

    Post by Guest December 1st 2014, 9:42 pm

    I think you may of made the forum in the basket, in the category members don't see it because I have tried, make sure to delete it and maybe remake the category. Wink
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    SLGray
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    • Post n°12

    In progress Re: Member can't access a topic

    Post by SLGray December 1st 2014, 9:50 pm

    Wait a minute.  The link in the first post loads a different forum.



    Member can't access a topic Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Britannia
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    • Post n°13

    In progress Re: Member can't access a topic

    Post by Britannia December 1st 2014, 9:55 pm

    Wait. I posted in the wrong thread. Wow, sorry people. Uhm... mistakes happen? This wasn't supposed to happen. My mind is kinda... scattered. Lately. I apologize. Just delete this post. And all of mine in this thread. I need to go... somewhere else.

    Sorry.
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    SLGray
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    • Post n°14

    In progress Re: Member can't access a topic

    Post by SLGray December 1st 2014, 9:57 pm

    It is ok.  We will just ignore your posts in this topic.



    Member can't access a topic Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    meresimp
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    • Post n°15

    In progress Re: Member can't access a topic

    Post by meresimp December 2nd 2014, 8:36 am

    Britannia wrote:Wait. I posted in the wrong thread. Wow, sorry people. Uhm... mistakes happen? This wasn't supposed to happen. My mind is kinda... scattered. Lately. I apologize. Just delete this post. And all of mine in this thread. I need to go... somewhere else.

    Sorry.


    Britannia could you please delete your posts  - It's confusing for me to look for help here  Wink
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    meresimp
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    • Post n°16

    In progress Re: Member can't access a topic

    Post by meresimp December 2nd 2014, 8:38 am

    SLGray wrote:Is this occurring in all browsers?  Also ask if the member has updated his/hers browsers.
    In two at least - I will ask him to update
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    SLGray
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    • Post n°17

    In progress Re: Member can't access a topic

    Post by SLGray December 2nd 2014, 8:42 am

    meresimp wrote:
    Britannia wrote:Wait. I posted in the wrong thread. Wow, sorry people. Uhm... mistakes happen? This wasn't supposed to happen. My mind is kinda... scattered. Lately. I apologize. Just delete this post. And all of mine in this thread. I need to go... somewhere else.

    Sorry.


    Britannia could you please delete your posts  - It's confusing for me to look for help here  Wink

    meresimp wrote:
    SLGray wrote:Is this occurring in all browsers?  Also ask if the member has updated his/hers browsers.
    In two at least - I will ask him to update
    There was no need to double post.  You can use the multi-quote buttons in posts.

    Firefox should be updated to version 34.0 .



    Member can't access a topic Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    meresimp
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    meresimp
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    • Post n°18

    In progress Re: Member can't access a topic

    Post by meresimp December 2nd 2014, 10:21 pm

    Sorry - I tried but couldn't get it to work and was in a hurry Wink
    Thank you I will let my member know... I really hope it helps him Smile
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