The forum of the forums

Would you like to react to this message? Create an account in a few clicks or log in to continue.
The forum of the forums
5 posters

    Missing founders password

    avatar
    Talon695
    New Member


    Posts : 4
    Reputation : 1
    Language : English

    In progress Missing founders password

    Post by Talon695 January 9th 2015, 9:50 pm

    Guys I need some serious help. I cant get into my forums or the admin panel at all and the password retrial security is on even though I dont remember turning it on. I need a password reset but I cant send any admin any messages because of a post limit. I dont know what to do. Someone help please?


    Last edited by Talon695 on January 10th 2015, 3:16 pm; edited 1 time in total
    Mati
    Mati
    Active Poster


    Posts : 1927
    Reputation : 331
    Language : HTML, CSS & JavaScript
    Location : Forum Services

    In progress Re: Missing founders password

    Post by Mati January 9th 2015, 9:58 pm

    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51497
    Reputation : 3523
    Language : English
    Location : United States

    In progress Re: Missing founders password

    Post by SLGray January 10th 2015, 2:37 am

    Please change the title of your topic to something that is related to your question/issue, so that other users will be able to find their question/issue using the search engine.



    Missing founders password Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    avatar
    Talon695
    New Member


    Posts : 4
    Reputation : 1
    Language : English

    In progress Re: Missing founders password

    Post by Talon695 January 10th 2015, 3:22 pm

    Matiā„¢ wrote:Hello

    Follow the link https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password#849991

    You need one more post to send PM's
    These directions dont work for me. I cant remember my password and I can't get it back through email. I can't turn off the security settings because I cant get into my utilities settings because....I can't get into the admin panel....because I forgot my password....
    Derri
    Derri
    Helper
    Helper


    Male Posts : 8711
    Reputation : 638
    Language : English & Basic French
    Location : Scotland, United Kingdom

    In progress Re: Missing founders password

    Post by Derri January 10th 2015, 5:48 pm

    Talon695 wrote:
    Matiā„¢ wrote:Hello

    Follow the link https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password#849991

    You need one more post to send PM's
    These directions dont work for me. I cant remember my password and I can't get it back through email. I can't turn off the security settings because I cant get into my utilities settings because....I can't get into the admin panel....because I forgot my password....

    Can you elaborate on why you can't get your password sent via email. We can change the email if you'd like.
    avatar
    Talon695
    New Member


    Posts : 4
    Reputation : 1
    Language : English

    In progress Re: Missing founders password

    Post by Talon695 January 10th 2015, 6:15 pm

    Derri wrote:
    Talon695 wrote:
    Matiā„¢ wrote:Hello

    Follow the link https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password#849991

    You need one more post to send PM's
    These directions dont work for me. I cant remember my password and I can't get it back through email. I can't turn off the security settings because I cant get into my utilities settings because....I can't get into the admin panel....because I forgot my password....

    Can you elaborate on why you can't get your password sent via email. We can change the email if you'd like.
    I can't get my password via email because of the security setting "Disallow getting password by email"
    Ramdaman
    Ramdaman
    Active Poster


    Male Posts : 1590
    Reputation : 99
    Language : English, Albanian, Macedonian, Russian | HTML, CSS
    Location : New York City

    In progress Re: Missing founders password

    Post by Ramdaman January 10th 2015, 6:39 pm

    Talon695 wrote:I can't get my password via email because of the security setting "Disallow getting password by email"

    There are a number of cases in which solutions are provided for in the link Mati gave you. You should read the whole thread and see which case applies to your situation.
    avatar
    Talon695
    New Member


    Posts : 4
    Reputation : 1
    Language : English

    In progress Re: Missing founders password

    Post by Talon695 January 10th 2015, 7:06 pm

    Ramdaman wrote:
    Talon695 wrote:I can't get my password via email because of the security setting "Disallow getting password by email"

    There are a number of cases in which solutions are provided for in the link Mati gave you. You should read the whole thread and see which case applies to your situation.
    Again as I have said I went through the list and none of it applies to me except for the last option. Do all of you admins not read the thread before jumping in?
    Derri
    Derri
    Helper
    Helper


    Male Posts : 8711
    Reputation : 638
    Language : English & Basic French
    Location : Scotland, United Kingdom

    In progress Re: Missing founders password

    Post by Derri January 10th 2015, 7:18 pm

    Talon695 wrote:
    Ramdaman wrote:
    Talon695 wrote:I can't get my password via email because of the security setting "Disallow getting password by email"

    There are a number of cases in which solutions are provided for in the link Mati gave you. You should read the whole thread and see which case applies to your situation.
    Again as I have said I went through the list and none of it applies to me except for the last option. Do all of you admins not read the thread before jumping in?

    Well if you read the thread you'd understand that we can disable that feature or we can send you a password directly via email

    Case 3 and 4 would apply to you as you've lost your password and can't access the utilities, what I'd do is the send you a password directly to the email address associated with your founder account.

    Case 1 and 2 are self help methods.

    No where does it say option 3 or 4 will not work if you have that security feature enabled. In fact case 3 or 4 is specifically designed to work around that feature and bypass entirely.

    So I can disable the security feature and you can retrieve your password
    Or
    I can send you a password directly to your email

    You can send me the following via PM with your prefered choice of either a new password sent directly or I disable the security feature on your forum.

    1) Founders email address
    2) Forum URL

      Current date/time is September 21st 2024, 7:01 pm