Sorry to have to post again but I have a serious problem.
My present hosting company are telling me that they have done all they can to transfer my domain to my new forumotion forum but I keep getting this message in the ACP.....
Error
The supplied domain name is not well configured
Your CNAME must redirect to : ourbulgariaforum.freeforums.eu
ie DNS1=?? DNS2=?? Which I think I have given them which is......
Name Server: NS1.DNSPRO.ORG Name Server: NS2.DNSPRO.ORG
However I could have given them the wrong information? so can some who has either done this or knows more please tell me what is going wrong? At present all my members have no access to either the old forum or the new because when they click on their old link this is what they get......
So something is definitely wrong but what I do not know? all I can say is that my present host is telling me to get support from here because they say the issue is with Forumotion?
I advise you to start from the begenning. There are three information to enter 1- Time to live:
Indicate your users will get in cache your pages. Choose a long period of time (around 15 days is enough)
2- Name: It is the particle is the domain. For example: name.your_domain.uk
If you want to have your forum on www.your_domain.uk, in that case the name =www If you want to have your forum on forum.your_domain.uk, in that case the name = forum.... etc
3- Value: It is the url targetted, the url of your forum
You can watch the following video:
Last edited by Buttercup on March 6th 2015, 9:36 am; edited 1 time in total (Reason for editing : additional information)