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    Forum Recovery?

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    Rambo56
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    In progress Forum Recovery?

    Post by Rambo56 Fri Mar 06 2015, 23:08

    Hi
    I deleted Forum - error Sad
    And I changed my address
    From - EMAIL ADDRESS REMOVED
    To - EMAIL ADDRESS REMOVED
    How do I reconstruct the forum?
    Ape
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    In progress Re: Forum Recovery?

    Post by Ape Fri Mar 06 2015, 23:17

    Hi there first of all please NOTE I have removed your Email address for safety reasons
    Please do not post your Email address or passwords in public.


    Now to get your forum back just click this link >> Forums utilities

    APE



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    Rambo56
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    In progress Re: Forum Recovery?

    Post by Rambo56 Fri Mar 06 2015, 23:30

    I do not know what my user name and password 
    for https://www.forumotion.com/utils
    Ape
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    In progress Re: Forum Recovery?

    Post by Ape Fri Mar 06 2015, 23:37

    it will be the one you first made your forum with



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    Rambo56
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    In progress Re: Forum Recovery?

    Post by Rambo56 Fri Mar 06 2015, 23:40

    I do not know
    You can send me an email?
    brandon_g
    brandon_g
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    In progress Re: Forum Recovery?

    Post by brandon_g Fri Mar 06 2015, 23:43

    Heelo,

    If you are the founder you can reset your password by following the steps in this tutorial: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

    That is if you still know the email address you created the forum with, for info on this you can see: https://help.forumotion.com/t127212-foundation-email

    Hope this helps,
    -Brandon



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    Ape
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    In progress Re: Forum Recovery?

    Post by Ape Fri Mar 06 2015, 23:48

    ok what you will need to do is send the following info to me and i will ask for your forum to be backed up

    please PM me the following
    All Email addresses you may have used.
    URL of the forum you need to be restored
    Founders username before the account was deleted.


    Note: your forum may not be backed up until monday as the Pro admin is out of the office on weekends



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    Rambo56
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    In progress Re: Forum Recovery?

    Post by Rambo56 Fri Mar 06 2015, 23:53

    You talk about the control panel?
    I have access to Smile
    Now what?
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    Ape
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    In progress Re: Forum Recovery?

    Post by Ape Sat Mar 07 2015, 00:01

    You will need to use the backup tool it should be the same as your ACP info unless you changed it at some point.



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    In progress Re: Forum Recovery?

    Post by Ape Sat Mar 07 2015, 00:11

    Ok i now get what your asking you want your address to be changed to your old one not a forum recovery

    Go to ACP >> General tab >>
     Forum Recovery? Configuration Forum >> Forum Address change the address in the Box

    then save

    if you want a new password for your backup tools please pm Base with your account info and he will do your password reset but you will need to read this info first
    https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password



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    Rambo56
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    In progress Re: Forum Recovery?

    Post by Rambo56 Sat Mar 07 2015, 00:17

    I can not
    You can do what I said
    Restore address nostalgia.forumhe.com
    And restore the forum
    Ape
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    In progress Re: Forum Recovery?

    Post by Ape Sat Mar 07 2015, 00:19

    the way i asked you to do it is the only way if you are the founder making a backup of your forum will not change the address but if you read the post before this i made an edit on it
    Wink



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