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3 posters

    Problem with members emails

    Algona
    Algona
    Forumember


    Female Posts : 73
    Reputation : 0
    Language : Bulgarian
    Location : Bulgaria, Sofia

    Solved Problem with members emails

    Post by Algona May 18th 2015, 11:48 am

    Technical Details


    Forum version : phpBB2
    Position : Founder
    Concerned browser(s) : Mozilla Firefox
    Who the problem concerns : All members
    Forum link : ( link is hidden, you must reply to see )

    Description of problem

    Hi all. In our forum all new members are limited to post PM until the staff decide they are able to do it. But from 2 weeks, when I go to members profile and try to click on the option for limited PM, on the field for members EMAIL I see MY USERNAME and when I try to save the changes, the error occured - the password is incorrect and the mail address is invalid.
    So, I tried several times to change something in user profile and every time the members password disappears and I see MY USERNAME on the field for members email. Help?
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
    Reputation : 1832
    Language : French, English

    Solved Re: Problem with members emails

    Post by Shadow May 18th 2015, 12:16 pm

    Hello

    Could you please provide a screenshot to be sure I've well understood you problem Smile ?

    Thanks in advance :rose:
    Algona
    Algona
    Forumember


    Female Posts : 73
    Reputation : 0
    Language : Bulgarian
    Location : Bulgaria, Sofia

    Solved Re: Problem with members emails

    Post by Algona May 18th 2015, 12:31 pm

    Problem with members emails 1scree11
    Problem with members emails 2scree11

    Shocked Shocked Shocked
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
    Reputation : 1832
    Language : French, English

    Solved Re: Problem with members emails

    Post by Shadow May 18th 2015, 3:04 pm

    Hello

    I am not sure to well understand... You username is Algona on the forum. Am I right?
    I have tried to modified the password of fanthomas and managed without problem... 

    Problem with members emails Test_m10

    Maybe I missed something...

    Thanks for your help  
    Algona
    Algona
    Forumember


    Female Posts : 73
    Reputation : 0
    Language : Bulgarian
    Location : Bulgaria, Sofia

    Solved Re: Problem with members emails

    Post by Algona May 18th 2015, 3:20 pm

    Yes, I am the founder and admin with username algona.
    Please, can you try to restrict the PM of this or someone else  from users and see what happens? I have trouble to do this for every member. Thank you.
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
    Reputation : 1832
    Language : French, English

    Solved Re: Problem with members emails

    Post by Shadow May 18th 2015, 3:27 pm

    Hello

    I have disallowed private message to this user without trouble mwii
    Problem with members emails Withou10
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
    Reputation : 1832
    Language : French, English

    Solved Re: Problem with members emails

    Post by Shadow May 18th 2015, 4:19 pm

    Okay I think I've understood where the problem is coming from.
    There is a similar topic on the French support: http://forum.forumactif.com/t378362p30-le-meme-mail-d-enregistre-pour-un-grand-nombre-de-membres#3191164

    I saw you are using Fire Fox. Le problem is linked to the activation of auto-fill of fields with Firefox. (The problem doesn't happen on our browser that's why I didn't manage to re-create the bug).

    If you want to deactivate auto-fill please refer to their support: https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms#w_using-auto-form-fill
    Algona
    Algona
    Forumember


    Female Posts : 73
    Reputation : 0
    Language : Bulgarian
    Location : Bulgaria, Sofia

    Solved Re: Problem with members emails

    Post by Algona May 18th 2015, 4:37 pm

    You are just fantastic. Problem solved, thank you
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
    Reputation : 1832
    Language : French, English

    Solved Re: Problem with members emails

    Post by Shadow May 18th 2015, 4:43 pm

    Your welcome. happy to help your cheers :rose: :rose:
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51498
    Reputation : 3523
    Language : English
    Location : United States

    Solved Re: Problem with members emails

    Post by SLGray May 18th 2015, 7:45 pm

    Topic solved and archived



    Problem with members emails Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.