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4 posters

    Suspicious Activity

    IP
    IP
    Forumember


    Male Posts : 39
    Reputation : 1
    Language : English, Maltese
    Location : Malta

    Solved Suspicious Activity

    Post by IP June 2nd 2015, 1:33 pm

    Hello,

    One of my members has reported that he cannot access my forum due to "suspicious activity".

    Forum: http://aimgames.forummotion.com/
    User: http://aimgames.forummotion.com/u2546


    Last edited by IP on June 11th 2015, 5:14 pm; edited 1 time in total
    Van-Helsing
    Van-Helsing
    Hyperactive


    Male Posts : 2431
    Reputation : 116
    Language : English, Greek

    Solved Re: Suspicious Activity

    Post by Van-Helsing June 2nd 2015, 1:49 pm

    Hello @IP,
    Has your member follow the unblock procedure?
    If its followed the unblock procedure and still remaining blocked you must contact via pm a forumotion staff member.
    Derri
    Derri
    Helper
    Helper


    Male Posts : 8711
    Reputation : 638
    Language : English & Basic French
    Location : Scotland, United Kingdom

    Solved Re: Suspicious Activity

    Post by Derri June 2nd 2015, 1:54 pm

    Can you PM me with the following information

    Role: (member, mod)
    Username on the forum:
    Email address of the account:
    IP Address:

    What's the exact error message?
    IP
    IP
    Forumember


    Male Posts : 39
    Reputation : 1
    Language : English, Maltese
    Location : Malta

    Solved Re: Suspicious Activity

    Post by IP June 7th 2015, 4:11 pm

    Have sent a pm to Derri with the requested information, and am waiting for a response. In case this topic gets too old and is garbaged.
    Derri
    Derri
    Helper
    Helper


    Male Posts : 8711
    Reputation : 638
    Language : English & Basic French
    Location : Scotland, United Kingdom

    Solved Re: Suspicious Activity

    Post by Derri June 7th 2015, 5:16 pm

    Hi, @IP

    This was solved on the Fourth of June according to the Pro Admin I reported it too, has the member not been able to login?
    IP
    IP
    Forumember


    Male Posts : 39
    Reputation : 1
    Language : English, Maltese
    Location : Malta

    Solved Re: Suspicious Activity

    Post by IP June 11th 2015, 5:13 pm

    Hello, the member is able to login now. Very Happy

    Many thanks, solved.
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
    Reputation : 1832
    Language : French, English

    Solved Re: Suspicious Activity

    Post by Shadow June 11th 2015, 5:27 pm

    Perfect Smile Thanks for your reply. The problem came from the email address that was listed on your anti-spam tool Smile

    Sorry for the trouble Smile