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    New Member Registration Problems

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    Spiritus
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    Solved New Member Registration Problems

    Post by Spiritus June 3rd 2015, 4:44 pm

    Trying to register another account on my forum. I make the account and apparently entered the caption wrong at the end and it has me start over. When I try to, it tells me the username is taken. The account with the username was never registered. That username is not taken, but I cannot use it or try to fix anything. I did not get an e-mail on the entered e-mail either. When I try to log-in with the information of that account, it says it is invalid. How can I fix this problem so I can use that username, or when others accidentally type the wrong caption they can still create their account? I have never seen anything like this!


    Last edited by Spiritus on June 3rd 2015, 10:27 pm; edited 1 time in total
    Mike
    Mike
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    Solved Re: New Member Registration Problems

    Post by Mike June 3rd 2015, 6:38 pm

    try looking for the account in Users and Groups -> Search Users -> Search by last visit.

    Or Sychncronize that usersname in forum configuration so that it resets it.
    brandon_g
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    Solved Re: New Member Registration Problems

    Post by brandon_g June 3rd 2015, 8:40 pm

    You could also re name your current account with the username you want by clicking on your profile and hitting 'Adminstrate this profile'.

    Regards,
    -Brandon



    New Member Registration Problems Brando10
    Remember to mark your topic New Member Registration Problems Solved15 when a solution is found.
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    Spiritus
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    Solved Re: New Member Registration Problems

    Post by Spiritus June 3rd 2015, 10:00 pm

    Mike, Sychncronizing that usersname in forum configuration did not work. It says an error and that I must enter a valid username. Yet, trying to register that username it says it is taken. It does not show up anywhere though. Is there anything else I can do?

    Brandon, that would not help other members with this problem. They would have to wait for me to fix it for them and that would be problematic.
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    Spiritus
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    Solved Re: New Member Registration Problems

    Post by Spiritus June 3rd 2015, 10:03 pm

    Basically the username does not exist. It cannot be logged into. It does not show up anywhere. Yet, it says the name is taken when I try to register the account....
    brandon_g
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    Solved Re: New Member Registration Problems

    Post by brandon_g June 3rd 2015, 10:04 pm

    So you want people to create multiple accounts everytime they want to change their username?

    Also no one can register again using the same email address, you can only create 1 account per email address.

    -Brandon



    New Member Registration Problems Brando10
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    Spiritus
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    Solved Re: New Member Registration Problems

    Post by Spiritus June 3rd 2015, 10:15 pm

    Brandon, I am aware of that and no. What I mean is when they make their account, if they have this problem it would be a pain to have to wait for me to fix it (if I even can considering the site thinks the name is taken despite it not showing up anywhere). 

    No one is even permitted to change their username without reason. It is a roleplay site with the username as the character's name for organization purposes.
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    Spiritus
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    Solved Re: New Member Registration Problems

    Post by Spiritus June 3rd 2015, 10:24 pm

    I tried it under a different username, and this time the same thing occurred, only I went through the entire registration process and it never told me the username was taken. It went all the way through and said I have to wait for admin approval, but I do not see where I can approve of the user when it does not show up anywhere. I changed it so it does not require admin approval and tried again. Still nothing. I was able to sycronize the second attempt and it worked, but still found nothing, could not log in, no e-mail, etc. Like it does not exist, but the name is taken and there is no account. No accounts are being made.   scratch
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    Spiritus
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    Solved Re: New Member Registration Problems

    Post by Spiritus June 3rd 2015, 10:27 pm

    Alright after looking through my settings I somehow fixed it. I had to change around some settings, but it worked and the users finally showed up. Thanks for your times guys.
    brandon_g
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    Solved Re: New Member Registration Problems

    Post by brandon_g June 3rd 2015, 10:34 pm

    Your welcome anytime Wink.

    -Brandon



    New Member Registration Problems Brando10
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    Derri
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    Solved Re: New Member Registration Problems

    Post by Derri June 3rd 2015, 11:04 pm

    Topic solved and archived