Show avatars in the column "Last posts" - option NOT working?

Hello,

I came across a problem while making a layout for my forum. For some reason the Show avatars in the column "Last posts" option does not work.
I've looked and tried somethings and came to the conclusion that this problem isn't related to the changes I've made to the template. I made another test forum to see and check and it worked fine there. I even reset the template to default value and it still didn't work: there was no avatar to be seen.

I have no idea how to fix this, but hopefully someone here can help me ^^

Greetings,
Hert

Hello @Hert,

Did you read the tutorial and the changes you need to do to your templates?
https://help.forumotion.com/t133214-new-option-show-avatars-in-the-column-last-posts#895592

Yes, I have. And I also stated that on another forum it does work with the exact same modifications to the template - therefore the problem isn't in the template.

@Hert
Hello...
If you give us the address of your forum, everything will be easier to solve!

JS

I don't feel comfortable with just posting my forum URL here out in the open, I've had some bad experiences with it.
But I can send it in a message to you?

@Hert
Yes, you can send me!

JS

Hello

For your information, we cannot provide any help without the url of your forum.
The topic will be consider as solved without this information.

Best regards
Buttercup