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    Subscription Problem

    Pizza Boi
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    • Post n°1

    Solved Subscription Problem

    Post by Pizza Boi 20/7/2015, 16:09

    Hi Very Happy

    One of my friends tried to register in my forum; however he cannot because of this: https://i.imgur.com/ezVSNE8.png

    I do not know how to fix this for future members, is there any way I can?

    Regards,
    Pizza Boi


    Last edited by Pizza Boi on 23/7/2015, 16:39; edited 1 time in total
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    • Post n°2

    Solved Re: Subscription Problem

    Post by Shadow 20/7/2015, 19:51

    Hello

    Could you please provide the url of your forum?

    When you enter your admin panel, do you see this member into the "inactive list"?
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    Pizza Boi
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    • Post n°3

    Solved Re: Subscription Problem

    Post by Pizza Boi 20/7/2015, 23:52

    Hi Very Happy

    http://redlustempire.forumtl.com/ . And no, he can't register so I decided to do an account for him using a different email (Still Gmail) and I configured it to his.

    Regards,
    Pizza Boi
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    • Post n°4

    Solved Re: Subscription Problem

    Post by Shadow 21/7/2015, 14:44

    So you managed to register?
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    Pizza Boi
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    • Post n°5

    Solved Re: Subscription Problem

    Post by Pizza Boi 21/7/2015, 14:50

    Hi Very Happy

    Well I managed to but he couldn't. He's using Gmail and I used Gmail so it's not the Google's problem. What do you think's the cause, mademoiselle?

    Regards,
    Pizza Boi
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    • Post n°6

    Solved Re: Subscription Problem

    Post by Pizza Boi 22/7/2015, 15:00

    Hi Very Happy

    Bump!

    Regards,
    Pizza Boi
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    • Post n°7

    Solved Re: Subscription Problem

    Post by Shadow 22/7/2015, 15:31

    Hello

    I don't know, and I don't think it is a bug as he is the only one that don't manage to register. I made a test on various forums with different email account and perfectly managed to register and then connect...
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    Pizza Boi
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    • Post n°8

    Solved Re: Subscription Problem

    Post by Pizza Boi 23/7/2015, 00:39

    Hi Very Happy

    Hmm... well considering he's from the States I don't think it should be a problem. Is there any forum settings that can trigger that problem?

    Regards,
    Pizza Boi
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    • Post n°9

    Solved Re: Subscription Problem

    Post by SLGray 23/7/2015, 00:43

    So that message appear when he fills out the information and press the button when registering?  Ask him to tried creating an account on the support forum.



    Subscription Problem Slgray10

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    Pizza Boi
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    • Post n°10

    Solved Re: Subscription Problem

    Post by Pizza Boi 23/7/2015, 00:48

    Hi Very Happy

    He can register in other FM sites fine but mine had a problem.

    Regards,
    Pizza Boi
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    • Post n°11

    Solved Re: Subscription Problem

    Post by SLGray 23/7/2015, 00:59

    Do you have any coding that is connected to registering?



    Subscription Problem Slgray10

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    • Post n°12

    Solved Re: Subscription Problem

    Post by Pizza Boi 23/7/2015, 01:20

    Hi Very Happy

    I checked everything and I can't seem to find any problem. I re-registered again as a test account and used Gmail and everything went through fine.

    Regards,
    Pizza Boi
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    • Post n°13

    Solved Re: Subscription Problem

    Post by brandon_g 23/7/2015, 01:33

    Hello,

    What username was he trying register with? If its too simple it could trigger the anti spammer/spambot system and not let him register.

    -Brandon



    Subscription Problem Brando10
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    • Post n°14

    Solved Re: Subscription Problem

    Post by Pizza Boi 23/7/2015, 14:27

    Hi Very Happy

    Like it's said in the screenshot, "Magi"  I don't want that

    Regards,
    Pizza Boi
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    • Post n°15

    Solved Re: Subscription Problem

    Post by Shadow 23/7/2015, 15:31

    Hello

    It is possible Magi is blocked by our anti-spam tool ! Please ask your member to use an other username Smile
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    • Post n°16

    Solved Re: Subscription Problem

    Post by Pizza Boi 23/7/2015, 16:29

    Hi Very Happy

    Hmm... alright so that can happen. Alright, I will Smile. I'll do it for the future members too. Thank you @Buttercup and everyone else Smile.

    Regards,
    Pizza Boi
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    • Post n°17

    Solved Re: Subscription Problem

    Post by brandon_g 23/7/2015, 17:31

    Your welcome, anytime Very Happy.



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    • Post n°18

    Solved Re: Subscription Problem

    Post by Ape 23/7/2015, 19:18

    Topic solved and archived



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