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3 posters

    Can't buy credit

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    sakyle
    New Member


    Posts : 5
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    Language : English

    In progress Can't buy credit

    Post by sakyle August 5th 2015, 4:21 pm

    Hi there,

    I'm trying to buy credits to remove ads. The Skrill payment system keeps giving me error messages--payments won't go through. The Allopass system doesn't seem to have an option for the US?

    Please let me know how I can remove ads. Thanks.
    Angela

    yarwa.forumotion.com
    Russel
    Russel
    Active Poster


    Male Posts : 1407
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    Language : English, Filipino
    Location : Philippines

    In progress Re: Can't buy credit

    Post by Russel August 5th 2015, 4:40 pm

    Hello @sakyle,

    I would just like to ask what is the error message you've encountered? For more information, you can go this link for the payment method using Skrill

    https://help.forumotion.com/t136982-new-payment-method-skrill
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
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    Language : French, English

    In progress Re: Can't buy credit

    Post by Shadow August 5th 2015, 4:49 pm

    Hello

    Could you please provide a screenshot of the error message when you're trying to use Skrill? It could be very helpful to know where the problem comes from Wink
    Paypall is not working for the moment as you can see on this announcement.

    Normally Paypal should come back next Monday. By consequence, you have to wait for Monday.

    Be sure we are doing our best to solve the problem as fast as possible.

    Thanks for your understanding
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    sakyle
    New Member


    Posts : 5
    Reputation : 1
    Language : English

    In progress Re: Can't buy credit

    Post by sakyle August 5th 2015, 4:58 pm

    Here's a screenshot:

    Can't buy credit Error10
    Doesn't seem to matter which browser I use, or which card. Always the same error.

    Monday should be fine, if I can use Paypal at that time. Thanks!
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
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    Language : French, English

    In progress Re: Can't buy credit

    Post by Shadow August 5th 2015, 5:03 pm

    Ok thanks for your feedback! We are sorry Shocked

    EDIT: hello @sakyle could you please send me via private message the email address you used to pay with Skrill? Thanks for your help :rose: