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    Facebook login problems

    kenblazer
    kenblazer
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    In progress Facebook login problems

    Post by kenblazer August 19th 2015, 4:54 pm

    hi there i dont know anything about coding or anything close but i want to make a forum where you can log in using your facebook but after following the guide this comes up when i try it
    https://i.servimg.com/u/f18/19/30/01/23/captur10.png


    Last edited by kenblazer on August 20th 2015, 4:15 am; edited 1 time in total
    brandon_g
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    In progress Re: Facebook login problems

    Post by brandon_g August 19th 2015, 6:04 pm

    Hello,


    This error means the app is offline or in testing/development mode. You need to turn the app to public/online. After this it should work. I had the same issue


    You also may get an error if you try and login under the fb account you used to create the app for some reason. It happened with mine, but when I tested it on a seperate account it worked. That is how I know the system is working.


    -Brandon
    SLGray
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    In progress Re: Facebook login problems

    Post by SLGray August 19th 2015, 9:01 pm

    Please change the title of your topic to something that is related to your question/issue, so that other users will be able to find their question/issue using the search engine.



    Facebook login problems Slgray10

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    kenblazer
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    In progress Re: Facebook login problems

    Post by kenblazer August 20th 2015, 4:16 am

    its available/online but the same error still opens up.

    srry for the title..
    SLGray
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    In progress Re: Facebook login problems

    Post by SLGray August 20th 2015, 4:39 am

    The tutorial for Facebook Connect is outdated.

    See if this one helps:
    How To Create the App ID & App Secret for Facebook Connect

    Dear Members,
    Facebook recently updated the method to create the App ID for facebook connect.

    So we bring you the new way to create the App ID and to install this function properly in their Forumotion forums.

    1. Creating App ID

    First will access the following link:  https://developers.facebook.com/app

    Then we click the "Add a new App"

    Facebook login problems Facebo11

    A New Window will appear...Select "Website"

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    If you have already created any App before,you can select a name it in the box to the center or write a new. If you have not yet created press "Skip and create App ID"

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    Then we must complete all the fields:

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    Display Name: You can write your forum name or any other name that you want. For Example:

    FM App

    *Namespace: You don't need to complete this field.
    *Is this a test version of another app?: No
    *Category: Choose the category that is your forum (Games,Health,etc).

    Once you completed this fields, click on "Create App ID"

    A "Security Check" will appear. You must follow the instructions and select the correct photos to continue.

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    When you have completed, press the "Submit" button.

    2. Configuring the App

    Now, you must be in the dashboard, right? We will go to the "Settings" tab

    Facebook login problems Facebo15

    Press in the "Add Platform" button and then "Website"

    Facebook login problems Facebo16

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    It will appear a new space "Site URL", there we write the url of our forum Forumotion

    Facebook login problems Facebo18

    Now, in the above fields we will complete them with the url of the forum, contact email, etc:

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    Once they are completed, press "Save changes"

    The next step is to go to the "Status & Review" tab and make public our App so that users can use.

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    By clicking on the white button (Yes), we are asked to confirm and we give it.

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    If all went well, a "green circle" appears next to the name, which indicates that the app is ready to use.

    As a final step, we go to the "dashboard" and copy the App ID and App Secret in our Administration panel:

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    Admin Control Panel > Modules > Social Networks > Facebook > Facebook Connect

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    And finally click "Save" and you done !


    Tutorial Written by @Buttercup - 07.07.2010
    and updated by @YoshiGM - 13.08.2015
    Original Tutorial: https://help.forumotion.com/t73698-facebook-connect



    Facebook login problems Slgray10

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    brandon_g
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    In progress Re: Facebook login problems

    Post by brandon_g August 20th 2015, 4:46 am

    It could also be that its simply because your trying to login using the Facebook account you used to create the app, when I tried it from my personal facebook account which I used to create it, I got that same error. When I tried using a seperate Facebook account, it worked. Its probably the same case for you, its most likely workint, just not for YOU. Don't ask me why its like this, just seems to be. Ask someone else on your forum to try, I bet you it will work for them.

    -Brandon



    Facebook login problems Brando10
    Remember to mark your topic Facebook login problems Solved15 when a solution is found.
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    SLGray
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    In progress Re: Facebook login problems

    Post by SLGray August 20th 2015, 5:07 am

    You also have to associate your accounts on your forum.

    Profile > Preferences



    Facebook login problems Slgray10

    When your topic has been solved, ensure you mark the topic solved.
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    brandon_g
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    In progress Re: Facebook login problems

    Post by brandon_g August 20th 2015, 1:30 pm

    www
    SLGray wrote:You also have to associate your accounts on your forum.

    Profile > Preferences


    Yeah once I did that it seems to have fixed the issue, further testing on my part is still needed, so I am still not 100% sure though.

    -Brandon