Facebook connect failed

hello, i have some problem.

i'm following this section to create facebook connect >> https://help.forumotion.com/t73698-facebook-connect
but it's not work and result look like this:



how to fix it?

Hello,


You have to affilate your account in your profile. After you do that, it should he work.



Note: Thag for some odd unexplainable reason, if you try to login using the FB account that you made the app with, you will get this error, I got that error as well and still do, however, when I tried to login with a different FB account (not my primary one) it worked. That is how my FB connect is indeed working. I bet yours is too, just for you.


-Brandon

my facebook profile has been connected, but the login doesn't work.
when i go to other accounts, it only works in the beginning. then an error message will appear.

Is the app online/public?

I noticed in profile you are using punBB.   Do you have modified templates?  If yes, please read this:  https://help.forumotion.com/t73698-facebook-connect#473973 .

brandon_g wrote:Is the app online/public?

yes sure, but not work to connect

SLGray wrote:I noticed in profile you are using punBB.   Do you have modified templates?  If yes, please read this:  https://help.forumotion.com/t73698-facebook-connect#473973 .

i've tried, still not work

The message sounds like it is an issue on Facebook side.

Is this the url to your forum: http://www.dkvdaily.com/forum ?

-Brandon

Hello

You have to disallow the automatic connection on your forum. There is a conflict between that option and Facebook connect
Normally it should work

Let me know

SLGray wrote:The message sounds like it is an issue on Facebook side.

i don't know where the problem, but i need this feature. some members asked this feature does not work

brandon_g wrote:Is this the url to your forum: http://www.dkvdaily.com/forum ?

-Brandon

yea, it's my forum

Buttercup wrote:Hello

You have to disallow the automatic connection on your forum. There is a conflict between that option and Facebook connect
Normally it should work

Let me know

i have tried, but still not work

Did you deactivate the automatic connection in the administration panel?  Is this only happening to you or all your members?

Herry Sudrajat wrote:

brandon_g wrote:Is this the url to your forum: http://www.dkvdaily.com/forum ?

-Brandon

yea, it's my forum

I managed to register successfully using FB on the site above (I registered under the username Brandon_G, I changed the name to protect my privacy, but I hit the register with FB button, may you please delete my account when you see it, it should be in the inactivate users section, thanks).

Your connect feature seems to working, atleast for me. You may want to ask your users to try registering with theirs, I can assure you it is more likely working, just not for you.


-Brandon

SLGray wrote:Did you deactivate the automatic connection in the administration panel?  Is this only happening to you or all your members?

i don't know how many members, the feature sometimes works and sometimes doesn't work

brandon_g wrote:

Herry Sudrajat wrote:

brandon_g wrote:Is this the url to your forum: http://www.dkvdaily.com/forum ?

-Brandon

yea, it's my forum

I managed to register successfully using FB on the site above (I registered under the username Brandon_G, I changed the name to protect my privacy, but I hit the register with FB button, may you please delete my account when you see it, it should be in the inactivate users section, thanks).

Your connect feature seems to working, atleast for me. You may want to ask your users to try registering with theirs, I can assure you it is more likely working, just not for you.


-Brandon

i have tried many times, this works. but it did not work entirely. i often encounter failed to login
i have removed your account, you can try to re-register and login, then logout and try to sign in with facebook.

I believe it all worked, I just think it may not work for you. For some strange unexplainable reason, if you try to login using the FB account you used to create the app, it will not work and will create errors. I still can not login with mine to this day with my primary one, but the secondary account I use as the forum's account I can register, login, logout with no problems once so ever. I tested it on my test forum before moving it to my main one. Works, just not my primary. Not that it matters, not worried about joining on that one, I have a perfectly good Founder/Admin account to use .


My point is: I think from that aspect it is on Facebook's side of things and I don't think is much more we can try to do to assist you with this problem here on the support forum. I mean I think myself and everyone else above has recommended and suggested all we could to help get your issue resolved.



-Brandon

The Facebook Connect option is for Facebook (personal) accounts, not accounts you used to create apps.

okay, i think this is enough.. thank you @brandon_g @SLGray and @Buttercup