Hitskin.com
by Gator Girl October 4th 2015, 1:19 amI can't figure out how to change my email address in the profile section. All I see is how to change password. Please help. Make it simple please.
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5 posters
Email address change
Gator Girl- New Member
- Posts : 11
Reputation : 1
Language : English
brandon_g- Manager
Posts : 10113
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Language : English
Location : USA
Hello,
Do you mean here on the support forum or your forum?
-Brandon
Do you mean here on the support forum or your forum?
-Brandon
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Gator Girl- New Member
- Posts : 11
Reputation : 1
Language : English
Hi Brandon. I just signed up on the support forum. I meant my forum. I didn't even know I had a profile section in the support forum.
Stephen-- Hyperactive
- Posts : 2542
Reputation : 326
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Hi @Gator Girl,
Try this: Go to your Administration Panel >> Users & Group >> Users Options >> User Settings >> Allow users to change their e-mail address : Yes >> then save it.
Try this: Go to your Administration Panel >> Users & Group >> Users Options >> User Settings >> Allow users to change their e-mail address : Yes >> then save it.
Gator Girl- New Member
- Posts : 11
Reputation : 1
Language : English
Allow users to change their e-mail address already has yes checked.
brandon_g- Manager
- Posts : 10113
Reputation : 923
Language : English
Location : USA
You can also change yours and other users' email addresses in their profiles via the acp (admin panel). You can do this by going to ACP (admin panel)-->Users and groups-->Search users-->Click the user you want to change the email address of.
-Brandon
-Brandon
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Gator Girl- New Member
- Posts : 11
Reputation : 1
Language : English
I've tried to change it in both places. I am not given the option, only the option to change user name. I'm frustrated and don't understand this. Hope you have other suggestions.
brandon_g- Manager
- Posts : 10113
Reputation : 923
Language : English
Location : USA
Hmm... That doesn't make anysense. May you provide a screenshot of both the profile fileds area and the one in the acp for us?
-Brandon
-Brandon
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SLGray- Administrator
- Posts : 51554
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Language : English
Location : United States
Are you pressing the profile link in the navigation menu or pressing your username?
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Gator Girl- New Member
- Posts : 11
Reputation : 1
Language : English
The profile link is where I'm having the problem. It gives me the option to change my user name, but not the email address.
Items marked with a * are required.
Username : * Gator Girl
E-mail address : Email Removed
Change your password :
Items marked with a * are required.
Username : * Gator Girl
E-mail address : Email Removed
Change your password :
Gator Girl- New Member
- Posts : 11
Reputation : 1
Language : English
Members
Default automatic login status : Yes No New accounts activation : No activation User Admin Confirmation code : Yes No Send notify e-mail on new user registrations : None Moderator Admin Allow new members : Yes No Allow members to unsubscribe : Yes No Time in minutes before a member is considered "Offline" : Limit = 60 Allow guests to vote : Yes No Colorize usernames : Yes No User SettingsAllow Signatures : No Groups All members Allow users to change their username : Yes No Allow users to change their e-mail address : Yes No Allow friends/foes management : Yes No
Sorry, the reason I said keep it simple is because I'm not an expert with computers. I don't know how to do screenshots.
Default automatic login status : Yes No New accounts activation : No activation User Admin Confirmation code : Yes No Send notify e-mail on new user registrations : None Moderator Admin Allow new members : Yes No Allow members to unsubscribe : Yes No Time in minutes before a member is considered "Offline" : Limit = 60 Allow guests to vote : Yes No Colorize usernames : Yes No User SettingsAllow Signatures : No Groups All members Allow users to change their username : Yes No Allow users to change their e-mail address : Yes No Allow friends/foes management : Yes NoSorry, the reason I said keep it simple is because I'm not an expert with computers. I don't know how to do screenshots.
brandon_g- Manager
- Posts : 10113
Reputation : 923
Language : English
Location : USA
Yeah, I just checked on my profile on my forum, it does not let me change my email address in my profile, however, I can still do it in the admin panel.
May you provide a SCREENSHOT of the profile in the admin panel so I can see why it may not be working.
-Brandon
May you provide a SCREENSHOT of the profile in the admin panel so I can see why it may not be working.
-Brandon
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Gator Girl- New Member
- Posts : 11
Reputation : 1
Language : English
Sorry, the reason I said keep it simple is because I'm not an expert with computers. I don't know how to do screenshots. I did copy and paste the page from both the profile and administration panels, see above.
brandon_g- Manager
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Reputation : 923
Language : English
Location : USA
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SLGray- Administrator
- Posts : 51554
Reputation : 3523
Language : English
Location : United States
The member would not be happy that you posted his/hers email address on a PUBLIC forum. I removed it for his/hers safety.Gator Girl wrote:The profile link is where I'm having the problem. It gives me the option to change my user name, but not the email address.
Items marked with a * are required.
Username : * Gator Girl
E-mail address : Email Removed
Change your password :
Never post an email address on a PUBLIC forum.
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Gator Girl- New Member
- Posts : 11
Reputation : 1
Language : English
SLGray wrote:The member would not be happy that you posted his/hers email address on a PUBLIC forum. I removed it for his/hers safety.Gator Girl wrote:The profile link is where I'm having the problem. It gives me the option to change my user name, but not the email address.
Items marked with a * are required.
Username : * Gator Girl
E-mail address : Email Removed
Change your password :
Never post an email address on a PUBLIC forum.
I didn't mean to leave my email address in the post, I was busy and forgot to delete it. Your public, rude reprimand is duly noted.
Gator Girl- New Member
- Posts : 11
Reputation : 1
Language : English
Brandon, the copy and paste provides everything a screen shot would. Thanks for helping me.
brandon_g- Manager
- Posts : 10113
Reputation : 923
Language : English
Location : USA
Actually not really, I can not see the profile field box itself, all copying and pasting does is copy the info already there. It doesn't help me understand why it isnt changing for you. For example if you get any error messages, a screenehot would show me this whereas copying and pasting wouldnt.
-Brandon
-Brandon
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Gator Girl- New Member
- Posts : 11
Reputation : 1
Language : English
Brandon, thank you for your help. I figured out how to do it FINALLY.
I didn't want to provide a screenshot because it would have shown my email address and I have been reprimanded for accidentally posting it previously.
I didn't want to provide a screenshot because it would have shown my email address and I have been reprimanded for accidentally posting it previously.
brandon_g- Manager
- Posts : 10113
Reputation : 923
Language : English
Location : USA
In the screenshot, if you go in paint, just blank it out or cover it. You could also put it in 'hide' tags (
-Brandon
- Code:
[hide][/hide]
-Brandon
Remember to mark your topic
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Gator Girl- New Member
- Posts : 11
Reputation : 1
Language : English
That sounds far beyond my capabilities. 
brandon_g- Manager
- Posts : 10113
Reputation : 923
Language : English
Location : USA
Lol Just pm the screenshot to me then 
.
P.s, Nothing is ever beyond your realm of capabilites, you can do anything that you put your mind to.
-Brandon
.P.s, Nothing is ever beyond your realm of capabilites, you can do anything that you put your mind to.
-Brandon
SLGray- Administrator
- Posts : 51554
Reputation : 3523
Language : English
Location : United States
I was just letting you know. I did not give you a reminder or warning.Gator Girl wrote:SLGray wrote:The member would not be happy that you posted his/hers email address on a PUBLIC forum. I removed it for his/hers safety.Gator Girl wrote:The profile link is where I'm having the problem. It gives me the option to change my user name, but not the email address.
Items marked with a * are required.
Username : * Gator Girl
E-mail address : Email Removed
Change your password :
Never post an email address on a PUBLIC forum.
I didn't mean to leave my email address in the post, I was busy and forgot to delete it. Your public, rude reprimand is duly noted.
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Ape- Administrator
- Posts : 19432
Reputation : 2010
Language : fluent in dork / mumbojumbo & English haha
@Gator Girl is this problem now solved for you ?
brandon_g- Manager
- Posts : 10113
Reputation : 923
Language : English
Location : USA
Ape- Administrator
- Posts : 19432
Reputation : 2010
Language : fluent in dork / mumbojumbo & English haha
Please post the screen shot here you will not get in to any trouble or you can send the Screen shot to me and i will remove the Email address for you as i am part of the staff and i can then post if for you.
And Thank you for your Help @brandon_g
And Thank you for your Help @brandon_g
SLGray- Administrator
- Posts : 51554
Reputation : 3523
Language : English
Location : United States
Please post your screenshot, but make sure to remove any personal information (email address).
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Guest- Guest
@Gator Girl, has any of your other members had this problem?
brandon_g- Manager
- Posts : 10113
Reputation : 923
Language : English
Location : USA
APE wrote:Please post the screen shot here you will not get in to any trouble or you can send the Screen shot to me and i will remove the Email address for you as i am part of the staff and i can then post if for you.
And Thank you for your Help @brandon_g
Your welcome Ape, that is what I am here for.
Thanks for the reassurance, once I have the screenshot I can proceed in helping his/her resolve their issue. I like the fancy smile by the way!
-Brandon
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