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    Total Thread / Post count not right

    binargs
    binargs
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    Solved Total Thread / Post count not right

    Post by binargs Thu Oct 08, 2015 3:22 am

    Hi all, quick question.
    When I created my forum, there was a Hello World thread in the default forum. I deleted it. Under the option of move threads to I left it as the default --> without picking a forum or basket.
    Now that thread is ghosting somewhere and it shows 1 under the post count. How do I reset that post count or delete the ghost thread?

    attched a screen shot.

    many thanks in advance. Total Thread / Post count not right Wtf10
    SLGray
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    Solved Re: Total Thread / Post count not right

    Post by SLGray Thu Oct 08, 2015 3:25 am

    It will fix itself.  Or you can resyn your forum here:

    AP > General > Forum > Configuration
    The option is at the very bottom of the page.



    Total Thread / Post count not right Slgray10

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    brandon_g
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    Solved Re: Total Thread / Post count not right

    Post by brandon_g Thu Oct 08, 2015 3:38 am

    You could also resync the indiviual forum that topic is in, you can do this by clicking the orange arrows in the form of a circle next that section (it is found in the exact same area of the acp [admin panel] as shown in your screenshot).

    -Brandon



    Total Thread / Post count not right Brando10
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    binargs
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    Solved Re: Total Thread / Post count not right

    Post by binargs Thu Oct 08, 2015 3:47 am

    I did that and it's still there.
    The post count is all the way at the root, the main forum, above category, where everything is branched from it.
    I deleted the basket also, i don't know if that makes a difference.
    SLGray
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    Solved Re: Total Thread / Post count not right

    Post by SLGray Thu Oct 08, 2015 3:51 am

    Does it show on the index?



    Total Thread / Post count not right Slgray10

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    Solved Re: Total Thread / Post count not right

    Post by binargs Thu Oct 08, 2015 3:58 am

    sorry i am a newbie. but that screen shot in op is what i see.
    SLGray
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    Solved Re: Total Thread / Post count not right

    Post by SLGray Thu Oct 08, 2015 4:04 am

    index = homepage



    Total Thread / Post count not right Slgray10

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    binargs
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    Solved Re: Total Thread / Post count not right

    Post by binargs Thu Oct 08, 2015 4:09 am

    no it's under ap > general > category
    SLGray
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    Solved Re: Total Thread / Post count not right

    Post by SLGray Thu Oct 08, 2015 4:16 am

    Try this:  clear your browser's cache and history.



    Total Thread / Post count not right Slgray10

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    brandon_g
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    Solved Re: Total Thread / Post count not right

    Post by brandon_g Thu Oct 08, 2015 4:37 am

    I presume the post in question is a topic? Do you know what section it is? Maybe a link to it? Your screenshot cut off the section names, so I wasnt able to tell which section its in?

    -Brandon



    Total Thread / Post count not right Brando10
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    binargs
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    Solved Re: Total Thread / Post count not right

    Post by binargs Thu Oct 08, 2015 7:15 pm

    here is the latest
    did the clear cookie cahce, no lock.
    new screenshot

    Total Thread / Post count not right Wtf11
    brandon_g
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    Solved Re: Total Thread / Post count not right

    Post by brandon_g Thu Oct 08, 2015 7:20 pm

    SLGray wrote:It will fix itself.  Or you can resyn your forum here:

    AP > General > Forum > Configuration
    The option is at the very bottom of the page.


    Did you try re synching your forum like SLGray suggested?
    binargs
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    Solved Re: Total Thread / Post count not right

    Post by binargs Thu Oct 08, 2015 11:13 pm

    yes i did
    brandon_g
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    Solved Re: Total Thread / Post count not right

    Post by brandon_g Thu Oct 08, 2015 11:17 pm

    Hhmmm.. Have you made any posts on the forum anywhere? Do you bave any topics there? May you link us to them if so.


    -Brandon



    Total Thread / Post count not right Brando10
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    binargs
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    Solved Re: Total Thread / Post count not right

    Post by binargs Fri Oct 09, 2015 5:47 am

    no, like i said, when i first signed up with formotion it came with the default forum and the basket forum. i deleted them both and when deleting, there was an option of where to move the posts in the forum. I did not pick anything from the drop down menu and just went with the default -->
    So it is either the post is ghosting somewhere or the count needs to be reset. any idea how can i address the two?
    brandon_g
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    Solved Re: Total Thread / Post count not right

    Post by brandon_g Fri Oct 09, 2015 11:56 am

    See that is the wierd part, if you didn't select a forum to move it to, you should automaticly move to the basket, if you delete the basket and don't select where to move it to, the topic should he auto deleted with it. If that is the case, the count would just need to be reset, which by following the steps myself and SLGray gave you, should have did just that. Yet, it seems it didn't.


    I wonder if maybe the system can't commprehend NO posts anywhere on the forum and just keeps it at '1' because it can't to to 0. Not sure about this though, it is just me theorizing.


    -Brandon



    Total Thread / Post count not right Brando10
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    SLGray
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    Solved Re: Total Thread / Post count not right

    Post by SLGray Fri Oct 09, 2015 3:41 pm

    Try this: Go ahead and create more topics and see if the amount is corrected.



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    binargs
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    Solved Re: Total Thread / Post count not right

    Post by binargs Sun Oct 11, 2015 12:48 am

    I did what SL Gray suggested and the count is updated now with correct post. Thank you.
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    Solved Re: Total Thread / Post count not right

    Post by brandon_g Sun Oct 11, 2015 2:23 am

    I was going to suggest that next as well, glad you managed to get it resolved. Wink

    Topic marked solved and archived ~ brandon_g



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