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4 posters

    2 Members can not get in or post

    CharRose15
    CharRose15
    Forumember


    Posts : 44
    Reputation : 1
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    In progress 2 Members can not get in or post

    Post by CharRose15 November 11th 2015, 2:51 am

    Technical Details


    Forum version : #phpBB3
    Position : Administrator
    Concerned browser(s) : Google Chrome
    Who the problem concerns : A few members
    Forum link : http://tagemporium.forumotion.com/forum

    Description of problem

    We have a member named NatCat that can not post on the group. I have checked the settings and so far it looks just like all the other members.

    Than Lilley 79 Can not even sign in. When we click in the members list it says shes a member but she can't sign in.

    Thanks for any help...


    Charlotte
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19325
    Reputation : 2005
    Language : fluent in dork / mumbojumbo & English haha

    In progress Re: 2 Members can not get in or post

    Post by Ape November 11th 2015, 3:00 am

    What error is the members getting please ask them to screen shot the page then send you them so we can see what they see when trying to log in and post.



    2 Members can not get in or post Left12122 Members can not get in or post Center112 Members can not get in or post Right112
    2 Members can not get in or post Ape_b110
    2 Members can not get in or post Ape1010
    CharRose15
    CharRose15
    Forumember


    Posts : 44
    Reputation : 1
    Language : English

    In progress Re: 2 Members can not get in or post

    Post by CharRose15 November 16th 2015, 8:35 pm

    Sorry for delay on this.. Lilley finally got in I don't know what she did. I am still waiting on NatCat and will get back to you as soon as I get info...
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19325
    Reputation : 2005
    Language : fluent in dork / mumbojumbo & English haha

    In progress Re: 2 Members can not get in or post

    Post by Ape November 16th 2015, 9:51 pm

    That is fine not a problem Wink



    2 Members can not get in or post Left12122 Members can not get in or post Center112 Members can not get in or post Right112
    2 Members can not get in or post Ape_b110
    2 Members can not get in or post Ape1010
    Kratos
    Kratos
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    Male Posts : 328
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    Language : English
    Location : United States

    In progress Re: 2 Members can not get in or post

    Post by Kratos November 16th 2015, 9:55 pm

    @CharRose15, try putting NanCat in a group that can post.Â¥Like the Administrators group)
    brandon_g
    brandon_g
    Manager
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    In progress Re: 2 Members can not get in or post

    Post by brandon_g November 16th 2015, 11:34 pm

    Now if the topic starter want to gove this user access to the admin panel @Akati , afterall you shouldn't just add ANYBODY to the admins group, you need to 100% trust them.


    This is not nessecarily a practical solution to this problem. Once the topic starter hears back from the user and we know what the problem is we will then be able to offer solutions to it. Most likely its a permissions problem.

    -Brandon



    2 Members can not get in or post Brando10
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