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by puffpastry123 Tue 24 Nov - 10:10When I try to change my email and click the activation link I get this error:
"The activation key you supplied does not match any in the database."
"The activation key you supplied does not match any in the database."
5 posters
Unable to change email
puffpastry123- New Member
- Posts : 3
Reputation : 1
Language : English US
Shadow- Manager
Posts : 16208
Reputation : 1832
Language : French, English
Hello
You are trying to change your email address for your profile ? Via the admin panel ? Could you please provide the url of your forum and a screenshot of the error message.
Thanks in advance
Buttercup
You are trying to change your email address for your profile ? Via the admin panel ? Could you please provide the url of your forum and a screenshot of the error message.
Thanks in advance
Buttercup
puffpastry123- New Member
- Posts : 3
Reputation : 1
Language : English US
I don't own the forum i'm just a member.
brandon_g- Manager
- Posts : 10113
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Language : English
Location : USA
Have you tried contacting a site admin? They can change your email address via the admin panel 
.
-Brandon
.-Brandon
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Shadow- Manager
- Posts : 16208
Reputation : 1832
Language : French, English
You can also change your email address via the forum profile>Information>Email address
- Example: :
puffpastry123- New Member
- Posts : 3
Reputation : 1
Language : English US
Trying to change the email through Profile
After I type my new email and save
After I click the activation link sent to my new email:
After I type my new email and save
- Spoiler:
After I click the activation link sent to my new email:
- Spoiler:
SLGray- Administrator
- Posts : 51498
Reputation : 3523
Language : English
Location : United States
Contact a staff member on that forum and ask them to change your email address.
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Ape- Administrator
- Posts : 19325
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Language : fluent in dork / mumbojumbo & English haha
Looks like a bug I am getting the same problem when i try to change the Email address in my test forum (Profile only) @Buttercup Please can you test this out.
