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    bornsavinglives@!
    bornsavinglives@!
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    Solved Acess

    Post by bornsavinglives@! Mon Dec 21, 2015 5:37 am

    I am not the best with computers at all and was not sure where to post this.

    I am the founder of this forum - http://tskd.forumotion.co.uk

    I somehow cannot access my account. No matter which password I try it says its wrong. I might be able to access the founder's email but I can't remember what one I used. Obviously I cannot check without accessing the account.

    What can I do?
    SLGray
    SLGray
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    Solved Re: Acess

    Post by SLGray Mon Dec 21, 2015 9:41 am




    Acess Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    bornsavinglives@!
    bornsavinglives@!
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    Solved Re: Acess

    Post by bornsavinglives@! Mon Dec 21, 2015 10:20 am

    I have read that and it says you need to provide the email used to create the forum, even under the lost the email section. I don't know what email I used as I said above because I can't access it. So I can't pm the email used.
    brandon_g
    brandon_g
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    Solved Re: Acess

    Post by brandon_g Mon Dec 21, 2015 1:52 pm

    Hello,

    Try following case 4 of the tutorial, in the pm include the forum url and a list of every email you might have used to create the forum. Managers have a tool that can tell them what the foundation email is so they will know what it is and if one of the ones listed by you is it, they will tell. Smile

    -Brandon



    Acess Brando10
    Remember to mark your topic Acess Solved15 when a solution is found.
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    bornsavinglives@!
    bornsavinglives@!
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    Solved Re: Acess

    Post by bornsavinglives@! Mon Dec 21, 2015 5:03 pm

    I tried pm 'Buttercup' and it says she doesn't accept pms. Plus I have hundreds of different alias's I have used since I started that form. I have no idea what it could be.

    I guess I might have to give up on it ...
    bornsavinglives@!
    bornsavinglives@!
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    Solved Re: Acess

    Post by bornsavinglives@! Mon Dec 21, 2015 5:32 pm

    Hi sorry to double post but by some miracle I found out what email my admin account is using for that site. Hopefully its the founder email otherwise don't know what I am going to do.

    Anyhow going to send the pm - so this could be closed Very Happy
    brandon_g
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    Solved Re: Acess

    Post by brandon_g Mon Dec 21, 2015 5:35 pm

    We will leave this open for you until it is confirmed that you can get back in. Wink

    Do not send the pm to Buttercup, because she is on a leave of absence until early January. Send the pm to a manager. Wink

    -Brandon



    Acess Brando10
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    SLGray
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    Solved Re: Acess

    Post by SLGray Mon Dec 21, 2015 7:53 pm

    If you have not sent the pm yet, please send the information to me.



    Acess Slgray10

    When your topic has been solved, ensure you mark the topic solved.
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    bornsavinglives@!
    bornsavinglives@!
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    Solved Re: Acess

    Post by bornsavinglives@! Mon Dec 21, 2015 8:00 pm

    I sent the pm to Ange Tuteur but the forum suddenly has decided to grant me access which is embarrassing. So the problem is solved.
    SLGray
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    Solved Re: Acess

    Post by SLGray Mon Dec 21, 2015 8:03 pm

    Thanks for letting us know that you can access your forum.  You need to delete the pm to Ange Tuteur.

    Topic solved and archived



    Acess Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.