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    Mobile version not loading full page, help!

    knotsolas
    knotsolas
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    Solved Mobile version not loading full page, help!

    Post by knotsolas January 5th 2016, 10:14 pm

    On both my mobile device and the other admin's mobile device--

    We scroll down on the current page of conversation and the text wall gets completely cut off after a certain post. You can't zoom out and its the same on both mobile version and classic version.


    Last edited by knotsolas on January 6th 2016, 3:27 am; edited 1 time in total
    Ape
    Ape
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    Solved Re: Mobile version not loading full page, help!

    Post by Ape January 5th 2016, 11:33 pm

    Please can you give a link to your forum and the post you have the problem on so we can run some tests.

    and if you can take a screen shot from your mobile that will help us more too.



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    knotsolas
    knotsolas
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    Posts : 14
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    Solved Re: Mobile version not loading full page, help!

    Post by knotsolas January 6th 2016, 1:58 am

    heres the forum
    krpforum.userboard.net/

    heres the page that was messing up
    krpforum.userboard.net/t2p210-danyssa-x-solas

    The last visible post is the 10th down and starts with (Magic)


    Ill ost the screen shot soon
    Ape
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    Solved Re: Mobile version not loading full page, help!

    Post by Ape January 6th 2016, 2:47 am

    Ok i have looked at your forum and used my mobile and Ipad and see no problem
    here is a screen shot of that thread from page 1 to 16 and no problem found ..

    My guess is that the member may need to clear the browser data and or update there browser

    Screen shots:
    Mobile version not loading full page, help! Screen10
    Mobile version not loading full page, help! Screen11



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    knotsolas
    knotsolas
    New Member


    Posts : 14
    Reputation : 1
    Language : English

    Solved Re: Mobile version not loading full page, help!

    Post by knotsolas January 6th 2016, 3:17 am

    I'll try those things first, before I do anything else. What mobile browser you using
    knotsolas
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    Posts : 14
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    Language : English

    Solved Re: Mobile version not loading full page, help!

    Post by knotsolas January 6th 2016, 3:27 am

    The other admins says its working now, she cleared internet "Junk" as she put it.
    Ape
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    Solved Re: Mobile version not loading full page, help!

    Post by Ape January 8th 2016, 1:39 am

    most of the time when a browser gets lots of cookies and fills up the data can slow things down and stop pages loading right and if you have lots of pages it keeps a file on each page so now and then it will be tomuch for your browser more on mobile systems as they do not have a lot of memory.

    I'm glad that your problem is now fixed

    Have a great day

    APE
    Topic solved and archived



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