Hello
One of my old members has had trouble logging into both my sites (arkcapsandvideos) Invision and (CassiniCaps) phpBB3. I have changed their username and password, in which I can log in, however they still cannot log in even though with a new password and user name.
Here are some screen shots I have blacked out their e-mail address.
I have asked them to try again and to check their Browser, it is a mystery to me and I am unaware of members having a log in issue to both accounts.
Regards
cassini
One of my old members has had trouble logging into both my sites (arkcapsandvideos) Invision and (CassiniCaps) phpBB3. I have changed their username and password, in which I can log in, however they still cannot log in even though with a new password and user name.
Here are some screen shots I have blacked out their e-mail address.
I have asked them to try again and to check their Browser, it is a mystery to me and I am unaware of members having a log in issue to both accounts.
Regards
cassini
Last edited by cassini on January 20th 2016, 10:52 pm; edited 1 time in total