We are not receiving email notifications of topics that are being watched. All was fine up until a couple of weeks ago, and now some members receive them intermittently and others do not receive any.
I have posted screen shot on the forum of how to set up the users profile to ensure that emails can be received, and checked all settings in the ACP.
I went to the extent of setting up another email account with my ISP, to ensure that the email address was not being blocked. I have proved that this works as I can send emails to the users from my site. I have been chasing this problem for about 2 weeks now and I have done all I can to try and resolve it.
All other notifications are working on the site as normal.
I would appreciate some advice from your team to help to try and sort this out.
Thank you in anticipation of you support.
Kindest Regards,
RB.
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