Hello,
I am Marco from The Netherlands.
This is my first post here. Happy to be here.
I am part of a team of collectors that founded a forum devoted to collecting Star Wars last year: www.TantiveXI.com
A big thanks to the excellent platform that Forumotion provided to us to make this possible.
We went live in December 2015 and sofar we have received positive feedback from our growing community.
There is one issue which is bothering our team and a lot of our members since the beginning though: The appearance and sometimes limited functionality of the mobile version when compared to the classic version. It is a common topic when reading a 20 page feedback thread which we initiated for our members to help improve our site.
What makes things challenging is that the mobile version seems to be the default setting when our forum is approached from smart phones or tablets (from which devices we get 75% of our incoming traffic). What makes things worse is that many members / guests don't know how to switch back from mobile to classic. So many users don’t experience our site as it is meant to be, and that is a real shame. You never get a second chance to make a first impression...
We tried the solution as described in the thread below, but unfortunately it broke our forum completely and we had to fix it.
https://help.forumotion.com/t143918-disable-the-mobile-version
Our questions:
Thank you in advance for your help and consideration.
It will be much appreciated.
May the Force be with You!
Marco
From the Tantive XI team
I am Marco from The Netherlands.
This is my first post here. Happy to be here.
I am part of a team of collectors that founded a forum devoted to collecting Star Wars last year: www.TantiveXI.com
A big thanks to the excellent platform that Forumotion provided to us to make this possible.
We went live in December 2015 and sofar we have received positive feedback from our growing community.
There is one issue which is bothering our team and a lot of our members since the beginning though: The appearance and sometimes limited functionality of the mobile version when compared to the classic version. It is a common topic when reading a 20 page feedback thread which we initiated for our members to help improve our site.
What makes things challenging is that the mobile version seems to be the default setting when our forum is approached from smart phones or tablets (from which devices we get 75% of our incoming traffic). What makes things worse is that many members / guests don't know how to switch back from mobile to classic. So many users don’t experience our site as it is meant to be, and that is a real shame. You never get a second chance to make a first impression...
We tried the solution as described in the thread below, but unfortunately it broke our forum completely and we had to fix it.
https://help.forumotion.com/t143918-disable-the-mobile-version
Our questions:
- Are there any other work arounds to disable the mobile version
- Or maybe even better, can Forumotion allow for a simply tick box to enable/disable the mobile version? So admins of Forumotion forums have an option.
Thank you in advance for your help and consideration.
It will be much appreciated.
May the Force be with You!
Marco
From the Tantive XI team