by Arisxix April 25th 2016, 8:38 am
Technical Details
Forum version : #Unspecified Position : Administrator
Concerned browser(s) : Google Chrome
Who the problem concerns : Yourself
Forum link : ( link is hidden, you must reply to see ) Description of problem
I have been trying to access My sites admin account for a very long time. The admin account and a separate account given admin permissions both have lost passwords. There is a security feature preventing me from retrieving the password for the account that was given administrator permissions. The actual admin account Is linked to an old email that I don't have access to. If the secondary account with administrative permissions can be allowed to retrieve it's password and access the administration panel, I can try to export the code or themes so that I can transfer it to my new site and continue on the progress I have made upon the forum unimpeded. I would like help with that resolution.