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    Can't send group pm

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    PurpleTears
    Forumember


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    In progress Can't send group pm

    Post by PurpleTears Thu 09 Jun 2016, 23:21

    I am wanting to send an pm to a certain group, however when i try to do this i have no option to except remove as seen in image as seen below

    Can't send group pm Image110


    if i just hit send pm on the right of the image the next page the drop down box does not work

    Can't send group pm Image210
    SLGray
    SLGray
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    In progress Re: Can't send group pm

    Post by SLGray Thu 09 Jun 2016, 23:26

    Does this group have 1,000 or more members?



    Can't send group pm Slgray10

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    PurpleTears
    Forumember


    Posts : 158
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    In progress Re: Can't send group pm

    Post by PurpleTears Thu 09 Jun 2016, 23:41

    no it only has 2 but i have sent before not sure why i cant now
    SLGray
    SLGray
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    In progress Re: Can't send group pm

    Post by SLGray Thu 09 Jun 2016, 23:43

    Check to see if you checked the correct option to send mass pm's for that group in the administration panel.

    AP > Users & Groups > Groups



    Can't send group pm Slgray10

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    PurpleTears
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    Posts : 158
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    Language : english

    In progress Re: Can't send group pm

    Post by PurpleTears Fri 10 Jun 2016, 00:48

    yes it is checked for admin, i also noticed that the little ? button next to drop box does nothing when i click on that either.

    http://2girlsgraphics.forumotion.com/
    SLGray
    SLGray
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    In progress Re: Can't send group pm

    Post by SLGray Fri 10 Jun 2016, 03:24

    You do not click on the question mark. You hover over it. It will say that there is a limit on sending pm's to groups that have 1,000 ore more members.

    Have you tried a different browser?



    Can't send group pm Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    PurpleTears
    Forumember


    Posts : 158
    Reputation : 4
    Language : english

    In progress Re: Can't send group pm

    Post by PurpleTears Fri 10 Jun 2016, 15:42

    yes i tried ie, the only thing i can tell is that i have to use the send newsletter in acp then i have the option of who to send to. I would rather send pm. Can you get in my site and try sending to admin ?
    http://2girlsgraphics.forumotion.com/
    SLGray
    SLGray
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    Male Posts : 51555
    Reputation : 3524
    Language : English
    Location : United States

    In progress Re: Can't send group pm

    Post by SLGray Fri 10 Jun 2016, 21:52

    Could you give me a test account?



    Can't send group pm Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.