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The forum of the forums
3 posters

    E mail notification

    TWYLYGHT
    TWYLYGHT
    TWYLYGHT
    Forumember


    Posts : 85
    Reputation : 7
    Language : ENGLISH
    • Post n°1

    In progress E mail notification

    Post by TWYLYGHT June 19th 2016, 12:54 am

    I have a member on the forum that isn't receiving e mail notification on replies. She has all the appropriate boxes clicked on to receive notification to the forums she's picked.

    Members Name: quinnsgrandma31

    Forum Link: http://taggertavern.forumotion.com/forum

    Thanks in advance for any help you can give me.
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    Derri
    Derri
    Derri
    Helper
    Helper


    Male Posts : 8711
    Reputation : 638
    Language : English & Basic French
    Location : Scotland, United Kingdom
    • Post n°2

    In progress Re: E mail notification

    Post by Derri June 19th 2016, 1:20 am

    Hi,

    Has she got this setting ticked yes in preferences:

    Always notify me of replies :

    And:

    A new post in a watched topic - The box ticked email in the notifications tab in profile.
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    TWYLYGHT
    TWYLYGHT
    TWYLYGHT
    Forumember


    Posts : 85
    Reputation : 7
    Language : ENGLISH
    • Post n°3

    In progress Re: E mail notification

    Post by TWYLYGHT June 19th 2016, 12:58 pm

    Yes she has all that ticked. I even as if she changed her e mail addy and she said no.
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    SLGray
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51498
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    Location : United States
    • Post n°4

    In progress Re: E mail notification

    Post by SLGray June 20th 2016, 7:25 am

    Did she checked to see if they might have been put in her trash/garbage/spam folder?



    E mail notification Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    TWYLYGHT
    TWYLYGHT
    TWYLYGHT
    Forumember


    Posts : 85
    Reputation : 7
    Language : ENGLISH
    • Post n°5

    In progress Re: E mail notification

    Post by TWYLYGHT June 22nd 2016, 10:16 pm

    Derri wrote:Hi,

    Has she got this setting ticked yes in preferences:

    Always notify me of replies :

    And:

    A new post in a watched topic - The box ticked email in the notifications tab in profile.

    I passed this on to my member. She triple checked everything and all it well now.

    Thank you all for your help.
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