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4 posters

    Cannot login & admin change

    NHSCHC
    NHSCHC
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    Posts : 5
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    Location : United Kingdom

    In progress Cannot login & admin change

    Post by NHSCHC August 24th 2016, 12:27 pm

    Technical Details


    Forum version : #Invision
    Position : Administrator
    Concerned browser(s) : Google Chrome
    Who the problem concerns : Yourself
    When the problem appeared : Today
    Forum link : http://freenursingcare.findtalk.biz

    Description of problem

    Hi Helpforum

    I am new to this site and I have read the rules.

    The company I work for has spoken to the administrator of http://freenursingcare.findtalk.biz

    His admin is Esquries and he has given us his email address.

    He has given us permission to take over as admin of the site. The founder has died. We intend to completely revamp it, and add links to our site.

    I managed to login yesterday (Esquires gave me the password). I tried logging into today but I am told "You have specified an incorrect or inactive username, or an invalid password."

    Please can you help me resolve this issue and help me gain admin rights. I will provide all the evidence you need.

    Many thanks

    NHSCHC
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19313
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    In progress Re: Cannot login & admin change

    Post by Ape August 24th 2016, 1:48 pm

    Hello Please PM me with the following info

    Founders username:
    Email address:
    URL of your site:
    All the proof of getting handed the founders account:
    Link to this thread:



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    NHSCHC
    NHSCHC
    New Member


    Posts : 5
    Reputation : 1
    Language : English
    Location : United Kingdom

    In progress Re: Cannot login & admin change

    Post by NHSCHC August 24th 2016, 1:50 pm

    Thanks APE.

    I will get that to you now.
    Ape
    Ape
    Administrator
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    Male Posts : 19313
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    In progress Re: Cannot login & admin change

    Post by Ape August 24th 2016, 2:22 pm

    Dealing with this by PM only



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    SLGray
    SLGray
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    Male Posts : 51496
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    In progress Re: Cannot login & admin change

    Post by SLGray August 24th 2016, 9:00 pm

    Why was a pm sent to me?



    Cannot login & admin change Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    NHSCHC
    NHSCHC
    New Member


    Posts : 5
    Reputation : 1
    Language : English
    Location : United Kingdom

    In progress Re: Cannot login & admin change

    Post by NHSCHC August 24th 2016, 9:05 pm

    That was done prior to APE's instructions. Apologies for the confusion.
    Ape
    Ape
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    Male Posts : 19313
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    Language : fluent in dork / mumbojumbo & English haha

    In progress Re: Cannot login & admin change

    Post by Ape August 24th 2016, 11:51 pm

    You should only PM one staff member about this and you should not PM any staff unless you are asked to do so

    Please make sure you Read our rules They are there for a reason



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    barkforum
    barkforum
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    In progress Re: Cannot login & admin change

    Post by barkforum August 31st 2016, 6:13 am

    I have a forum that I have been running for years. I was locked out of my Yahoo account for unknown reasons and cannot get back in to retrieve my password change for forumotion. Can someone please help me change my password and registered Email? I followed the instructions about requesting password change but cannot PM any admin b/c I have not had enough "posts". Please help - my forum is about living sustainably and is important to the users. THANKS! PLEASE PM me.
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51496
    Reputation : 3523
    Language : English
    Location : United States

    In progress Re: Cannot login & admin change

    Post by SLGray August 31st 2016, 7:50 am

    barkforum wrote:I have a forum that I have been running for years. I was locked out of my Yahoo account for unknown reasons and cannot get back in to retrieve my password change for forumotion. Can someone please help me change my password and registered Email? I followed the instructions about requesting password change but cannot PM any admin b/c I have not had enough "posts". Please help - my forum is about living sustainably and is important to the users. THANKS! PLEASE PM me.
    You should have started your own topic, but you can send a pm now.  You only need one post to send a pm.



    Cannot login & admin change Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.