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    Account activation

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    Bignuggs
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    Male Posts : 149
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    Location : Perth Australia

    Solved Account activation

    Post by Bignuggs September 2nd 2016, 7:37 am

    My normal process to activate a new account for my forum is via the email notification but for the last 2 days it hasn't been working and I get a message saying the forum doesn't exist. I can activate using the admin panel.
    Is there now a problem activating using the email link ?
    http://www.detectingwestaustraliangold.com/

    Account activation New111
    Account activation New211

    brandon_g
    brandon_g
    Manager
    Manager


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    Solved Re: Account activation

    Post by brandon_g September 2nd 2016, 4:13 pm

    Hello,

    Is your forum inactive at all? Meaning does it get very few posts of the course of a few days? If so, this is probably the reason for your issue. Last year Forumotion implemented a new security feature in order to try and prevent spammers from getting on to in active forumotion forums.

    What the security feature does is require an administrator to activate all new accounts on an inactive forum regardless of what the setting is ticked to in the admin panel. Once the forum is active (gets a certain number of posts in a couple days), the setting will automatically revert back to the setting ticked in the admin panel and you wont have do this no more.

    So if your is inactive and doesnt get many posts, then all you have to do, is get it re active and post around some more and when you get enough posts and activity. The system will automatically revert back to your admin panel setting.

    -Brandon



    Account activation Brando10
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    Bignuggs
    Forumember


    Male Posts : 149
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    Language : English
    Location : Perth Australia

    Solved Re: Account activation

    Post by Bignuggs September 3rd 2016, 3:38 am

    Thanks for the info and it explains what happened. The forum was quiet for a few days.
    Solved.
    brandon_g
    brandon_g
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    Solved Re: Account activation

    Post by brandon_g September 3rd 2016, 5:09 am

    Your welcome, glad I could help. Smile

    Topic solved & archived ~ brandon_g
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    Account activation Brando10
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