Greetings,
As of lately, we've been getting quite a number of complaints in regard of member's posts appearing as empty once they had properly written their post content and clicked the Send button, which right after their written content is deleted and replaced by an empty/void post - a blank post.
An Administrator of ours contacted some users who were having such problems and after doing some digging, they concluded that the Ads, in specific, an add called 'Criteo' was causing the issue. The advertisement would delete users's posts and replaces it with blank content.
My forum is this: www.duelacademy.net
I hope you can guide us through fixing this problem.
Note: We pay credit to have advertisements disabled for users, hence, they shouldn't be getting ads to begin with.
As of lately, we've been getting quite a number of complaints in regard of member's posts appearing as empty once they had properly written their post content and clicked the Send button, which right after their written content is deleted and replaced by an empty/void post - a blank post.
An Administrator of ours contacted some users who were having such problems and after doing some digging, they concluded that the Ads, in specific, an add called 'Criteo' was causing the issue. The advertisement would delete users's posts and replaces it with blank content.
My forum is this: www.duelacademy.net
I hope you can guide us through fixing this problem.
Note: We pay credit to have advertisements disabled for users, hence, they shouldn't be getting ads to begin with.